Harshitha R
Bangalore
Summary
Results-driven Operations & Localization Coordinator with strong expertise in project management, financial workflows, vendor coordination, and cross-functional collaboration. Proven success managing complex, multi-territory projects, streamlining processes, maintaining accurate financial documentation, and supporting high-volume operational workflows. Adept at client communication, process optimization, and delivering high-quality work in fast-paced, deadline-driven environments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Account Coordinator
Omnicom/OGS
12.2025 - Current
- Open, maintain, and close annual and ad-hoc bill codes based on SOW requirements, ensuring accurate financial tracking and project alignment.
- Developed and maintained a detailed bill-code reference guide to streamline billing clarity and reduce workflow errors.
- Coordinated vendor and cross-agency contracts, POs, and invoice submissions, ensuring compliance and timely processing.
- Managed a comprehensive tracker of all vendors and agency partners to ensure invoice accuracy and proper documentation.
- Redlined SOWs and drafted POCNs to support programming updates, routing all documents through AdobeSign for timely approval.
- Requested and processed straight-line invoices for SOWs and supported monthly financial reconciliations.
- Built internal budget trackers reflecting actual spend based on finance-provided updates.
- Prepared client-facing activity reports using detailed timesheet data.
- Managed internal email distribution lists and ensured new team member onboarding across multiple AbbVie verticals.
- Supported onboarding across Finance, Global & US Migraine, HCV, PD, Internal Communications, Creative, Content Marketing, and Social Media teams.
- Account Coordinator - AbbVie
Sr. Localization Coordinator
Deluxe Entertainment
Bengaluru
12.2021 - 11.2025
- Led end-to-end project management for localization workflows including dubbing, subtitling, and media deliveries across major global clients (Netflix, Disney, Amazon, Lionsgate, MGM, YouTube).
- Managed multiple high-volume, multi-territory projects with strict deadlines, ensuring accuracy, quality, and on-time delivery.
- Collaborated with internal teams (Production, QC, Mastering, Operations) and external vendors for seamless execution.
- Served as primary client contact, proactively addressing issues and aligning deliverables with evolving requirements.
- Designed and implemented streamlined workflows for YouTube projects in collaboration with engineering and production teams.
- Developed training documentation to support onboarding and standardize new operational processes.
- Monitored project metrics, flagged risks, ensured compliance, and maintained transparency across stakeholders.
- Demonstrated ownership and flexibility during high-pressure timelines and last-minute client requests.
- Bengaluru
Risk Investigator
Amazon Development Center
Bengaluru
06.2019 - 07.2021
- Investigated fraudulent activities across Amazon marketplaces, ensuring financial accuracy and minimizing company losses.
- Monitored daily chargeback reports and validated customer debt/chargeback calculations.
- Identified fraudulent seller behaviors, sending warnings or escalating actions based on investigation findings.
- Maintained detailed trackers (productivity, shrinkage, overtime, cab delays, breaks) for operational reporting.
- Demonstrated high accuracy with real-time decision-making while maintaining 100% quality standards.
- Bengaluru
Sr. Executive
Aegis Customer Services Pvt Ltd
Bengaluru
12.2018 - 06.2019
- Provided end-to-end customer support for Expedia and Ebookers UK.
- Assisted customers with travel packages, flight details, cancellations, and rebooking.
- Ensured high-quality service delivery in a fast-paced environment.
- Bengaluru
Stock Broker
Noor CCS (Noor Capital LLC)
Dubai
07.2016 - 06.2018
- Managed client stock portfolios and executed daily trades.
- Acquired new clients through calls and email communication.
- Ensured lot and deposit targets were achieved monthly.
- Dubai
Account Representative
Concentrix
Bengaluru
07.2014 - 06.2015
- Managed payment collections for Energy Australia clients.
- Assisted with service disconnection/reconnection and payment plans.
- Handled billing through calls and email for Pearson accounts receivable and payable.
- Bengaluru
Education
Bachelor of Commerce -
Maharani Lakshmi Ammanni College
Bengaluru01-2014
PUC -
Government First Grade College
Malleshwaram01-2011
SSLC -
Chetana Vidya Mandir
Bengaluru01-2009
Skills
- Project Management
- Financial Operations
- Localization Workflows
- Contract & Vendor Management
- Risk Investigation
- Microsoft Excel
- Microsoft Word
- Workflow Optimization
- Time Management
- Client Communication
- Cross-Functional Collaboration
- Problem Solving
- Decision-Making
- Ability to Multitask
- Work Under Pressure
- Project coordination
- Financial tracking
- Invoice processing
- Project management
- Client relationship management
Certification
Google Project Management Certificate
Timeline
Account Coordinator
Omnicom/OGS
12.2025 - Current
Sr. Localization Coordinator
Deluxe Entertainment
12.2021 - 11.2025
Risk Investigator
Amazon Development Center
06.2019 - 07.2021
Sr. Executive
Aegis Customer Services Pvt Ltd
12.2018 - 06.2019
Stock Broker
Noor CCS (Noor Capital LLC)
07.2016 - 06.2018
Account Representative
Concentrix
07.2014 - 06.2015
Bachelor of Commerce -
Maharani Lakshmi Ammanni College
PUC -
Government First Grade College
SSLC -
Chetana Vidya Mandir