HARSHITHA SAYALA
Senior System Engineer
Hyderabad,Telangana
Summary
Experienced OSIsoft PI Engineer with a strong background in system development, implementation, and administration. Skilled in PI AF, PI Vision, PI Data Archive, and real-time data integration. Passionate about leveraging technical expertise to optimize industrial processes, drive continuous improvement, and support data-driven decision-making. Experienced Software Developer with a strong track record in building and maintaining .NET-based enterprise applications. Proven expertise in end-to-end development of insurance service portals, including policy management, renewals, and customer support features. Adept at independently resolving complex issues, implementing long-term fixes, and mentoring team members to ensure delivery excellence. Committed to quality through rigorous debugging, unit testing, and continuous process improvement.
Overview
6
6
years of professional experience
1
1
Certification
Work History
System Engineer
TCS
Hyderabad, Telangana
06.2023 - Current
- Experienced OSIsoft PI Engineer with a strong background in system development, implementation, and administration.
- Skilled in PI AF, PI Vision, PI Data Archive, and real-time data integration.
- Passionate about leveraging technical expertise to optimize industrial processes, drive continuous improvement, and support data-driven decision-making.
- Seasoned OSI PI System support Engineer with 2 years of experience in OSI PI System Management.
- Proficient in maintaining and supporting the OSI PI Infrastructure, including PI Data Archive, PI Asset Framework (AF), PI Interfaces, and PI Vision.
- Skilled in utilization PI Vision to create intuitive dashboards, reports and real-time displays.
- Capable of monitoring and ensuring the reliability and performance of the PI System, troubleshooting and resolving any issues.
- Provide technical support for end-users, addressing issues related to data access, visualization, and system performance.
- Maintain comprehensive documentation of PI system Architecture, configurations and procedures.
- Provide support to users on PI System usage and best practices.
Professional 1 Application Developer
DXC Technology
Hyderabad, Telangana
05.2020 - 06.2023
- Experienced Software Developer with a strong track record in building and maintaining .NET-based enterprise applications.
- Proven expertise in end-to-end development of insurance service portals, including policy management, renewals, and customer support features.
- Adept at independently resolving complex issues, implementing long-term fixes, and mentoring team members to ensure delivery excellence.
- Committed to quality through rigorous debugging, unit testing, and continuous process improvement.
- Responsible for Self-handling of any issues raised by the business team and clients as well.
- Finding the root cause for business-raised incidents and coding the logic to fix them.
- Debugging the program code with Visual Studio to identify the internal exceptions and resolve the bugs.
- Using the Jasper process to deploy in higher environments.
- Implementing product Improvements and changes to permanently fix the issue if any.
- Took complete ownership of any tasks assigned and would deliver them with complete understanding and proper unit testing.
- Mentoring fresher colleagues on the Application and process.
Trainee Associate
UST Global
Hyderabad, Telangana
07.2019 - 03.2020
- Undergone campus to corporate & technical training on Java and SQL and web technologies.
Education
Bachelor of Technology - Electronics and Communication Engineering
Swarnandhra College of Engineering & Technology
04.2019
Skills
- PI Client Tools
- PI Data Archive
- Asset Framework
- OSI PI System Management
- System Performance Monitoring
- Technical Support and Trouble Shooting
- Dot NET Framework (40 & 45)
- C#
- ASP NET
- ADO NET
- Web API
- MVC
- MS SQL Server 2018
- JavaScript
- HTML5
- CSS3
- Bootstrap
- JIRA
- Visual Studio (2017, 2008)
- Foglight
- Dynatrace
- Tortoise SVN
- Jasper
- Jenkins
- Beyond Compare
- RAdmin
- Service Now
- RDCM
- AD Explorer
Certification
- Microsoft Azure certification, 2022-04-01, https://www.credly.com/go/DEKglF1qMbwF6mAXeis25w
- Java training, 2019-01-01
- Microsoft Azure AI Fundamentals, 2024-09-01
- Real-Time Data Integration and PI System Optimization, 2023-01-01, Internal TCS Certification
- ServiceNow ITSM Training, 2023-01-01, Internal TCS Certification
Accomplishments
- FY22 Q1 Champ Award – Recognized for timely delivery of high-priority change requests.
- E-Thanks & DXC Wall Recognition – Honored for significant contributions in process enhancements.
- On the Spot Award – Recognized for outstanding OSIsoft PI system integration and problem-solving.
- Xcelerate Warrior Award – Achieved 100% Customer Satisfaction Index (CSI) through efficient troubleshooting.
- Applause Award – Acknowledged for exceptional ServiceNow ticket management and incident resolution.
Timeline
System Engineer
TCS
06.2023 - Current
Professional 1 Application Developer
DXC Technology
05.2020 - 06.2023
Trainee Associate
UST Global
07.2019 - 03.2020
Bachelor of Technology - Electronics and Communication Engineering
Swarnandhra College of Engineering & Technology
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