Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

HARSHPREET KAUR

Bilaspur

Summary

Results-oriented professional with extensive experience in leadership and operational management. Proficient in driving team collaboration to meet ambitious targets and enhance productivity. Strong ability to maintain operational coverage and streamline resource organization.

Overview

1
1
Certification
7
7
years of professional experience

Work History

Assistant Manager

SUSSEX INSURANCE
COURTENAY
04.2023 - 04.2026
  • Maintain accurate up-to-date files of clients.
  • Develop and maintain long-term customer relationships and make calls for renewals.
  • Assisted in training new staff members on company policies and procedures.
  • Managed daily operations to ensure team efficiency and service quality.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.

SUPERVISOR

CHEFS KEBAB RESTAURANT
Surrey
02.2021 - 04.2023
  • Led training for onboarding employees by covering key processes of the restaurant including point of sales, and customer management.
  • Aided in the operation of the restaurant by establishing work schedule, maintaining stock, taking customer's orders, and preparing and submitting reports.
  • Supervised daily operations and staff activities in a busy restaurant environment.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.

TEAM MEMBER

FRESHII
CLOVERDALE
07.2019 - 04.2021
  • Collaborated with team to streamline order processing and uphold quality standards.
  • Served as cashier and line cook while tracking and managing stock levels.

Education

Diploma - Computer Information Systems

Kwantlen Polytechnic University
SURREY , CANADA
04-2021

GRADE 12

R.A.N. PUBLIC SCHOOL
BILASPUR, UTTAR PRADESH
03-2017

Skills

  • Customer relationship management
  • Inventory management
  • Data Entry
  • Time management
  • Team management
  • Staff development
  • Ability to work under minimal supervision
  • Effective written and oral communication skills
  • Highly approachable
  • Customer-oriented
  • Typing efficiency

Languages

English
Advanced (C1)
C1
Hindi
Proficient (C2)
C2
Punjabi
Native
Native

Certification

  • Level 1 Insurance Agent
  • Serving It Right
  • Food safe

Timeline

Assistant Manager

SUSSEX INSURANCE
04.2023 - 04.2026

SUPERVISOR

CHEFS KEBAB RESTAURANT
02.2021 - 04.2023

TEAM MEMBER

FRESHII
07.2019 - 04.2021

Diploma - Computer Information Systems

Kwantlen Polytechnic University

GRADE 12

R.A.N. PUBLIC SCHOOL
HARSHPREET KAUR