Sports
Harshul Moda
Manager - Strategy
Kolkata
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
7
7
years of professional experience
2
2
Certifications
Work History
Manager - Strategy
Bundl Technologies Pvt. Ltd. - Swiggy
7 2023 - Current
- Led the preparation of annual, quarterly, and monthly operating plans, strategically managing cost per delivery to drive cost optimization and ensure operational continuity for Pan India.
- Drove cost-saving initiatives by collaborating with cross-functional stakeholders, resulting in enhanced project performance and substantial cost reductions.
- Developed and presented detailed reports to leadership, providing actionable insights on the progress and success of cost-saving measures.
- Managed supply-side operations across Pune, Ahmedabad, and Nagpur, ensuring 24/7 serviceability while aligning supply with demand forecasts for a food marketplace for 3 major western cities with a fleet size of approximately 25,000 weekly users, who cater to approximately 8 lakh weekly orders.
- Supervised a team of 30+ employees, overseeing fleet retention and resurrection projects to maintain seamless operations across India, with approximately 27,000 reactivation users on a weekly basis.
- Enhanced operational efficiency by utilizing real-time metrics and making data-driven decisions to optimize performance and service levels.
Program Manager - Onboarding & Revenue
Bharosepe Technology Services Pvt Ltd. - Jodo
03.2023 - 07.2023
- In charge of onboarding institutes for West Bengal, Orissa, and Jharkhand, having a cumulative transaction of approximately 200 Crores annually.
- Cross-functional team management and interaction with tech for integrations and feature development, with Institute Partnership team to create a sales funnel, with field sales to ensure transaction target per institute is delivered, with Institutes to ensure transaction reconciliation.
- Relationship management with partnered institute to ensure repeat transaction on a year-over-year basis.
- Regular communication check with institute sales team and partner institutes to ensure a daily transaction rate of ~1 cr.
Program Manager - Growth
Loadshare Networks Pvt Ltd
04.2022 - 11.2022
- Assist the senior product manager in day-to-day specification details and write up the product requirement document for hyperlocal business (Doing 90,000 Orders per day and generating 40 Lakh per day revenue).
- Understand possible business impacts and analyze metrics for product improvement, which resulted in increased allocation of approximately 1% of orders on a day-to-day basis.
- Improve product-led customer experience (Voice instructions/Customer Instructions) to reduce the SLA for delivery and improve NPS by ~2.4%.
- Cross-functional team management and continuous interaction with internal (business, tech, operations) and external stakeholders (clients) to understand product-related requirements and its implementation.
- Led product improvement task for customer delight. Reduced the food not delivered percentage to less than 0.1% from 0.3%, which led to an increase in margins by ~1.6%.
- Documentation of existing configurations in place, new feature release/change logs.
- Dashboard creation on Redash and Metabase (via Redshift data warehouse) - for real-time operations monitoring.
Senior Engineer (Civil)
Larsen & Toubro Limited
07.2017 - 07.2019
- Was assigned the role of planning coordinator for West Bengal medical college project - Purulia (valuation 167 Cr ),
- Prepared quantity estimation for civil and finishing items (overall value 118 crores), managed site progress tracking, material scheduling, and workmen mobilization (Peak workmen count was 1300+).
- Prepared and updated job cost report (JCR) monthly and managed bulk material reconciliation reports to ensure that the margins of the project are within the initial operating plan.
- Managed CSR activity end to end at Podlara school, Hatuara, Purulia, as part of corporate norms.
- Managed client billing (overall billing done for ₹74 Crores), subcontractor billing (Total bill value ₹8 Crores).
- Cost savings at site for a value of ₹1.2 crores by implementation of brick adhesive instead of traditional mortar.
Education
PGDM - MBA -
IMT, Ghaziabad
Graduation - undefined
Vellore Institute of technology, Chennai
XII - undefined
Haryana Vidya Mandir
X - undefined
Haryana Vidya Mandir
Skills
Program Management
Achievementsawards
- Published a paper on Behaviour of infilled thin-walled tubes, 2020
- 8th rank out of 120 in Civil engineering (VIT University), 2017
- 7th rank out of 120 in Civil engineering (VIT University), 2016
- 8th rank out of 120 in Civil engineering (VIT University), 2015-2016
- 8th rank out of 120 in Civil engineering (VIT University), 2013-2014
Extracurricular Activities
Participated in 3 events at E-xult'21, annual E-sports festival at IMT Ghaziabad, Feb 2021 Participated in 54-hour TechStars start-up weekend event at IMT Ghaziabad, Jan 2021 Volunteered with Bhumi for audio book recording as a part of social responsibility, Jan 2021 1st position, Safety slogan competition, L&T WBMC project Purulia, 2018 1st position, "Blur", TechnoVIT (VIT University), 2015 Event Co-ordinator for 2 events, Gravitas-2014, VIT University 2nd position out of 10 teams, inter school cricket tournament Howzatt, Bharatiya Vidya Bhavan, 2012 2nd position out of 4 teams, inter house cricket tournament, Haryana Vidya Mandir, 2011
Accomplishments
· Published a paper on Behaviour of infilled thin-walled tubes, 2020
· 8th rank out of 120 in Civil engineering (VIT University), 2017
· 7th rank out of 120 in Civil engineering (VIT University), 2016
· 8th rank out of 120 in Civil engineering (VIT University), 2015-2016
· 8th rank out of 120 in Civil engineering (VIT University), 2013-2014
Certification
SQL
Interests
Indian Mythology
Timeline
Program Manager - Onboarding & Revenue
Bharosepe Technology Services Pvt Ltd. - Jodo
03.2023 - 07.2023
Program Manager - Growth
Loadshare Networks Pvt Ltd
04.2022 - 11.2022
SQL
03-2022
Digital Marketing
06-2021
Senior Engineer (Civil)
Larsen & Toubro Limited
07.2017 - 07.2019
Manager - Strategy
Bundl Technologies Pvt. Ltd. - Swiggy
7 2023 - Current
PGDM - MBA -
IMT, Ghaziabad
Graduation - undefined
Vellore Institute of technology, Chennai
XII - undefined
Haryana Vidya Mandir
X - undefined
Haryana Vidya Mandir
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