Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

HARSHVARDHAN SINGH

Ghaziabad

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Iqor India Services Pvt Ltd
Noida Sector 62
10.2024 - 05.2025
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Maintained a high level of professionalism when dealing with difficult customers.
  • I have dedicated myself fully to my work here, consistently receiving excellent feedback from customer surveys, and maintaining outstanding performance records throughout my tenure with the company.

Article Assistant

Mukul Garg & Associates
05.2024 - 10.2024
  • Conducted audits for firm, identifying high-risk areas prior to engagement commencement.
    Evaluated audit processes to minimize overall audit risk and enhance effectiveness.
    Participated in various audit engagements, including branch concurrent audit for Central Bank of India.
    Gained in-depth insights into reporting practices during concurrent audits.

Market Research Intern

Golden Ink Media Pvt. Ltd
06.2023 - 07.2023
  • My duties included performing research on different topics related to event management, presenting useful ideas for marketing based on the research.

Education

Bachelor of Commerce(Hons.) - Accounting And Finance

Vanijya Mahavidyalaya (Patna University)
Patna
01.2023

12th (CBSE) -

International School
Patna
01.2022

10th (CBSE) -

Gyan Niketan
Patna
01.2019

Skills

  • MS Office (Excel, Word, PowerPoint)
  • Customer relationship management
  • Conflict resolution
  • Customer service
  • Process improvement
  • Team collaboration

Accomplishments

  • NCC 'A' Certificate holder, part of No. 1 Bihar Air Squadron, NCC
  • Junior State Chess Champion for both Bihar and Jharkhand

Timeline

Customer Service Representative

Iqor India Services Pvt Ltd
10.2024 - 05.2025

Article Assistant

Mukul Garg & Associates
05.2024 - 10.2024

Market Research Intern

Golden Ink Media Pvt. Ltd
06.2023 - 07.2023

Bachelor of Commerce(Hons.) - Accounting And Finance

Vanijya Mahavidyalaya (Patna University)

12th (CBSE) -

International School

10th (CBSE) -

Gyan Niketan

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