Harshwardhan Chuadhari
Pune
Summary
Senior Manager with 9 years of experience in cross-functional collaboration, process optimization, and driving results. Committed to continuously enhancing professional knowledge and improving business operations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Manager - Operations and Data
Cue Learn Pvt Ltd
Bangalore
04.2021 - Current
- Creating reports and dashboards on sales activities, performance metrics for sales executives.
- Successfully led a pre-sales team of 30+ people with efficiency and effectiveness.
- Establishing key performance indicators to track productivity, quality standards.
- Identifying process inefficiencies or bottlenecks and developing solutions to improve them.
- Performing root cause analysis of any problems encountered in operations and Sales Productivity.
- Conducting regular meetings with the sales team to discuss progress and identify areas for improvement.
- Collaborating with other departments such as IT, HR, Sales and Marketing to ensure smooth cross-functional operations.
Team Leader - Operations
Toppr Pvt Ltd
Pune
04.2018 - 02.2021
- Resolved any conflicts between staff members or customers in a timely manner.
- Taking care of renewal for Pune Region and ensuring retention of 75%.
- Coordinated cross-functional teams to develop new processes and improve existing ones.
- Monitored daily operations to identify opportunities for daily improvement.
- Created weekly and monthly reports on team performance, productivity, and overall results achieved.
Business Analyst
Lifestyle Marketing
Pune
06.2015 - 03.2018
- Developed reports using SQL queries to track progress against key performance indicators.
- Presented complex technical concepts in clear manner suitable for non-technical audiences.
- Monitored project timelines and budgets by tracking milestones, deliverables, tasks.
- Conducted detailed business analysis, outlining problems, opportunities, and solutions for a business.
Education
Bachelor of Engineering -
North Maharashtra University
Maharashtra 05-2015
Skills
- Data Analytics
- SQL
- Data Modeling
- Python
- Budget Oversight
- Operations Planning
- Strategic Planning
- Cross-functional team leadership
- Data-driven decision-making
- Sales channel analytics
- Reporting management
Affiliations
- Actively pursued professional development opportunities, such as completing courses in advanced data analytics, Operation management while balancing full-time responsibilities.
Accomplishments
- Honored as a Delta Creator Award at Cue Learn for innovative contributions and outstanding impact on projects, driving significant results.
- Awarded Best Team at Toppr for exceptional team leadership and collaborative success, contributing to the overall company performance.
Certification
- Certified Data Analyst from ExcelR Solutions.
- Certified Six Sigma Black Belt.
- Database Management Essentials
Languages
Marathi
First Language
Hindi
Proficient (C2)
C2
English
Advanced (C1)
C1
Timeline
Senior Manager - Operations and Data
Cue Learn Pvt Ltd
04.2021 - Current
Team Leader - Operations
Toppr Pvt Ltd
04.2018 - 02.2021
Business Analyst
Lifestyle Marketing
06.2015 - 03.2018
Bachelor of Engineering -
North Maharashtra University
- Certified Data Analyst from ExcelR Solutions.
- Certified Six Sigma Black Belt.
- Database Management Essentials
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