Summary
Overview
Work History
Education
Skills
ACHIVEMENTS
PROJECTS
Timeline
Generic

Harshwardhan Mishra

Indore

Summary

Dedicated and results-driven ERP Implementation Consultant with a proven track record at EWorkplace Apps (Acumatica ERP) and Basecamp Startups (SAP B1), enhancing user adoption and streamlining ERP processes. Expert in software implementation and project management, I excel in developing customized training and ensuring seamless data migration. My approach combines strategic solution design with effective client training, significantly improving project outcomes.

Overview

2
2
years of professional experience

Work History

Implementation Consultant

EWorkplace Apps
08.2023 - Current
  • Improved client satisfaction by providing tailored implementation solutions to meet their business needs.
  • Collaborated with cross-functional teams to ensure seamless integration and adoption of new system Siemens(Opcenter APS) with Acumatica ERP for clients.
  • Creation of BRD, Business Blue Print and Flow chart as per SOP for Acumatica.
  • Managed Full scope Implementation from Kick-off through Go-live.
  • Engaging with clients and Partners to comprehend their business requirements, goals, and challenges.
  • Configuration and Master Data updation for UAT and Training.
  • Leading Client Meetings to effectively communicate Implementation timelines, Milestones and Project deliveries.
  • Providing training and guidance sessions for client’s staff and Partners to facilitate smooth adoption of the implemented solution.
  • Sales Demo data preparation and demonstration to clients and Partners.
  • Develop detailed implementation plans outlining tasks, timelines, resources, and milestones.
  • Address any issues or bugs identified during testing.
  • Monitoring project progress, identify risks, and proactively address any issues that may arise during Go- live and Post Go-live.
  • Perform data migration and system integration tasks to ensure seamless data flow between Acumatica ERP and other enterprise applications (eg. Dynamics GP).
  • Installation and Configuration of Thinfinity and Opcenter Modals.


Implementation Consultant

Basecamp Startups
12.2022 - 07.2023
  • Delivered successful SAP B1 implementations with tailored addons for diverse industries, leveraging deep understanding of business requirements and technical specifications.
  • Collaborated with cross-functional teams to ensure the seamless integration and adoption of the new Bussiness Portal, Customer Portal & Vendor Portal system with SAP B1 for our clients.
  • Customize and configure SAP B1 modules to align with client requirements, covering Financials, Sales, Purchasing, CRM, Inventory, Production, and integrating Quality & Planning addons. Additionally, implemented single-page applications for Warehouse Management System, Shop Floor Execution System, Configurator, Scheduling Workbench."
  • Provide end-user training and support during the implementation phase to facilitate smooth transition and adoption of SAP B1.
  • Perform data migration and system integration tasks to ensure seamless data flow between SAP B1 and other enterprise applications.
  • Proactively identified and resolve technical issues and challenges encountered during the implementation process.


Product Support Analyst

Basecamp Startups
09.2022 - 11.2022
  • Provided exceptional customer service, addressing concerns promptly and accurately.
  • Participated in product testing phases, ensuring optimal functionality prior to release dates.
  • Analyzed product performance data to identify trends and areas for improvement.
  • Maintained thorough knowledge of product offerings, staying current with industry trends and best practices.
  • Managed escalated cases, ensuring timely resolution and maintaining strong client relationships.
  • Leveraged SQL queries for troubleshooting complex issues, leading to quicker resolutions.
  • Worked closely with development teams to prioritize bug fixes and feature requests based on customer feedback.
  • Tested new software releases prior to deployment.
  • Enhanced product usability by identifying and resolving software issues.

Education

Bachelor of Technology - Computer Science Engineering

Rajiv Gandhi Proudyogiki Vishwavidyalaya
07.2022

Higher Secondary Education - PCM

Siddhi Vinayak Public School
03.2017

Skills

  • ERP Training and Documentation
  • Product and Project Management
  • Data Migration
  • Finance
  • SAP ERP
  • Manufacturing
  • Business Analytics
  • Requirement gathering, Feasibility & GAP Analysis
  • Leadership
  • Communication and Interpersonal skills
  • Technical Proficiency
  • Problem Solving
  • Multitasking Abilities
  • Adaptability
  • Time Management

ACHIVEMENTS

  • Acumatica ERP Certifications for Business Consultant, Inventory and Order Management, Manufacturing Business

       Consultant

  • SAP B1 Credits for Administration, Financials, Inventory, Production, Sales & Purchase
  • Software Development Processes and Methodologies
  • WF101 - Orientation program in Entrepreneurship
  • Secondary Cities, is an initiative of US Dept. of state in which I helped in
    creating a open-source GIS Database.
  • Entrepreneurship Awareness Camp : "1$ Venture"



PROJECTS

Andy's Seasoning, Inc. - Food and Beverage

St. Louis, United States

Description - Implemented Process Manufacturing and Quality

Management including Inventory and Order Management, Master Production schedule, Material Requirement Planning and Advance Planning and scheduling.

Innovative Textile, Inc.

California, United states

Description - Implemented Quality Management with Discrete Production, Inventory and order management.

Homeland Vinyl. Inc

Birmingham. AL, United States

Description - Implemented Process Manufacturing and Quality Management with Laboratory Module.

Basta Boatlifts

Washington, United States

Description - Implemented Discrete  Manufacturing and Quality Management alongside Warehouse Management System, Shop Floor Execution System, Configurator.

EPC Power Corporation

California, United States

Description - Implemented Discrete  Manufacturing with Quality Management and Planning alongside Warehouse Management System, Shop Floor Execution System, Configurator.

Timeline

Implementation Consultant

EWorkplace Apps
08.2023 - Current

Implementation Consultant

Basecamp Startups
12.2022 - 07.2023

Product Support Analyst

Basecamp Startups
09.2022 - 11.2022

Bachelor of Technology - Computer Science Engineering

Rajiv Gandhi Proudyogiki Vishwavidyalaya

Higher Secondary Education - PCM

Siddhi Vinayak Public School

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Harshwardhan Mishra