Experienced Sr. Team Leader with over 10 years of experience in Aviation. Excellent reputation for resolving problems and improving customer satisfaction. Increased team efficiency by more than 20% and achieved Right First time 100% using automation tools and process improvement implementation. Carried out smooth transition from conventional to Digital process during COVID Pandemic in 48 hours.
Leadership and team building
undefinedShining Star award achiever
Awarded for Crystal Clear Quality and Excellent Job Management for 2017 (Employee of the year 2017-2018)
STAR performer of the month
Awarded twice Employee of the month for Excellent Quality (Zero Errors).
Special Incentive
Awarded 7 times with special recognition for performing in top 10 for continues six months.
Back to back promotion
Fastest promotion from Aeronautical Analyst III to Team Leader
Client site visit
Represented employer to visit Client site (Navblue) at United Kingdom in 2019
AS 9100:2016 Internal Auditor (AS 9100D)
MS Power Apps
MS Power Automate
MS Sharepoint Developer
Essential Soft Skills
AS 9100:2016 Internal Auditor (AS 9100D)
Advanced MS Excel