Harsimran Kaur
Ldh
Summary
Dynamic professional with a proven track record at Fleet Safety Infotech, excelling in team leadership and quality assurance. Adept at analytical thinking and client communication, I foster a collaborative environment that enhances productivity and accuracy. Recognized for implementing effective training programs, I ensure high standards and continuous improvement in team performance.
Overview
4
4
years of professional experience
Work History
Team Leader
Fleet Safety Infotech
LDH
09.2024 - 11.2024
- Reviewing completed citations for accuracy, completeness, and adherence to style guidelines, identifying and correcting errors
- Assigning citation tasks to team members based on their expertise and workload
- Providing ongoing training to team members on citation practices, new style updates, and software usage
- Monitoring the team's progress towards deadlines while maintaining quality standards
Coordinator Cum International Sales Executive
Durga Poly Pack
LDH
09.2022 - 08.2024
- Develop, manage and organize all marketing materials and provide an interface with company staffs and international distributors
- Assist various departments to initiate strategic decisions and manage development of regional marketing collateral
- Prepare and manage international proposals, license issues, teaming agreements and cooperate with regional marketing to assist on new release assets
- Manage all communication with internal teams and provide support to all marketing updates to region
- Manage legal approval process for territories and proposed efficient activities
Executive Administrator
Good View Landscape Company Pvt. Ltd
01.2022 - 08.2022
- Company Overview: (Singapore)
- Coordinate executive communications, including taking calls, responding to emails and interfacing with clients
- Prepare internal and external corporate documents for team members and industry partners
- Uphold a strict level of confidentiality
- (Singapore)
Floor Staff
Quentin’s Eurasian Restaurant
Singapore
01.2021 - 11.2021
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times
- Answered customer questions about hours, seating and menu information
- Assigned patrons to tables suitable for needs and restaurant section rotation
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests
- Used cash registers and credit card machines to cash out customers
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
- Collaborated with kitchen to inform customers of wait times and answer questions about food
- Assisted managers with quickly resolving service- and food-related issues
Education
DIPLOMA - Hospitality Administration and Management
TMC ACADEMY
Singapore06.2020
INTERMEDIATE - ARTS(ECONOMIC)
GOVT. MODEL SCHOOL
India03.2018
MATRICULATION - MATHS, ENGLISH, SCEINCE
TSSMS SECONDRY SCHOOL
India03.2016
Skills
- Analytical thinking
- Attention to detail
- Creativity
- Curiosity
- Empathy for others
- Good verbal and written communication
- Leadership
- Organizational skills
- Team management
- Quality assurance
- Communication management
- Customer engagement
- Problem solving
- Flexible schedule
- Client service
- Client communication
Languages
- Punjabi, Bilingual or Proficient (C2)
- English, Bilingual or Proficient (C2)
- Hindi, Advanced (C1)
Languages
English
First Language
Hindi
Intermediate (B1)
B1
Punjabi
Advanced (C1)
C1
Timeline
Team Leader
Fleet Safety Infotech
09.2024 - 11.2024
Coordinator Cum International Sales Executive
Durga Poly Pack
09.2022 - 08.2024
Executive Administrator
Good View Landscape Company Pvt. Ltd
01.2022 - 08.2022
Floor Staff
Quentin’s Eurasian Restaurant
01.2021 - 11.2021
DIPLOMA - Hospitality Administration and Management
TMC ACADEMY
INTERMEDIATE - ARTS(ECONOMIC)
GOVT. MODEL SCHOOL
MATRICULATION - MATHS, ENGLISH, SCEINCE
TSSMS SECONDRY SCHOOL
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