Harssh Didwania
Hospitality, Event & Fitness Management Professional | Excellent Communicator | Proven Sales Performer
Bengaluru
Summary
Dynamic manager and analytical problem-solver with a strong talent for team building, leadership, and motivation, complemented by exceptional customer relations and relationship-building skills,
with 4 years of experience in the hospitality industry and event management, along with 6 years of experience in fitness and gym management. An excellent communicator with strong language skills and a proven ability to drive sales, manage operations, and build strong relationships while delivering outstanding customer experiences.
Overview
11
11
years of professional experience
4
4
Languages
Work History
Sales Manager / Club Manager / ManagIng Partner
Multifit Welness Pvt Ltd and CULT FIT
Bangalore
04.2019 - 02.2025
- Cut waste by identifying and targeting operational discrepancies.
- Grew business over 12 % with introduction of new products and services.
- Raised club traffic and brand reach with innovative online promotions.
- Planned, organized and coordinated special events and celebrations.
- Increased staff performance and engagement via motivational leadership.
- Increased operational efficiency by developing improved filing systems for confidential client records and reports.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Reduced workflow inconsistencies by recruiting and hiring capable staff members.
- Directed training and retraining of employees to boost performance and enhance business results.
- Planned marketing initiatives and leveraged referral network to promote business development.
- Managed fitness centers, recreation facilities and aquatic programs with emphasis on safety.
- Successfully negotiated client contract renewals to create increased revenue.
Event Manager
Global Talent Agency
Bangalore
06.2018 - 03.2019
- Managed administrative logistics of events planning, including contract signing, fee collection, event booking and event promotions.
- Fostered relationships with local and national wedding suppliers to obtain best price, quality, and delivery of products.
- Liaised with marketing and PR colleagues to promote special events in social calendars.
- Oversaw preparation and management of event budgets to deliver at or below projected costs.
Special Events Manager
Spiral events
Muscat
12.2015 - 02.2018
- Solicited feedback from clients to assess event success and uncover opportunities for improvement.
- Oversaw preparation and management of event budgets to deliver at or below projected costs.
- Coordinated florists, photographers, videographers, musicians, officiants and ceremony participants during rehearsals and pre-ceremony, ceremony and reception events.
- Fostered relationships with local and national wedding suppliers to obtain best price, quality, and delivery of products.
- Fulfilled contractual obligations, including communications, vendor coordination, schedule creation, budget administration and rehearsal and day of event coordination.
- Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
- Enhanced client satisfaction ratings by scheduling on-site service requests, managing show logistics and booth functionality needs to meet demands.
Assistant Club Manager
Crowne Plaza Muscat
Muscat
10.2013 - 12.2015
- Overhauled existing technical systems through execution of system upgrade from system to system
- Hired and trained new employees, demonstrating best methods for serving clients and guests.
- Greeted and assisted guests by gathering information pertaining to reservations or requests.
- Increased customer service ratings through personable service.
- Provided services efficiently and with high level of accuracy.
- Increased staff performance and engagement via motivational leadership.
- Raised club traffic and brand reach with innovative online promotions.
- Delivered savings by negotiating cost-effective contracts with vendors.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Education
High School Diploma -
Indian School Muscat
Muscat, OmanHigh School Diploma -
Muscat International School
MuscatDiploma - Hotel Management
National Hospitality Institute
01.2014
BBA - Commerce
Himalayan University
India01.2018
Skills
Team motivation
Budget control
Staff training
Revenue generation
Decision-making
Problem-solving
Team building
Coaching and mentoring
Hospitality management
Excellent communication
Crisis management
Event planning
Goal setting
Timeline
Sales Manager / Club Manager / ManagIng Partner
Multifit Welness Pvt Ltd and CULT FIT
04.2019 - 02.2025
Event Manager
Global Talent Agency
06.2018 - 03.2019
Special Events Manager
Spiral events
12.2015 - 02.2018
Assistant Club Manager
Crowne Plaza Muscat
10.2013 - 12.2015
High School Diploma -
Muscat International School
Diploma - Hotel Management
National Hospitality Institute
High School Diploma -
Indian School Muscat
BBA - Commerce
Himalayan University