Vinay Peter
Pune
Summary
- Around 17+ years' experience in IT enabled Services including 11+ years' experience in Adobe Analytics Implementation and Reporting
- Always actively involved in Development work
- Ability to work in pressure by streamlining the process to achieve the goals
- Leading Analytics Developers team as a Subject Matter Expert and helping team members wherever they need technical help
- Hands on experience on Appmeasurement and Webs SDK implementation for websites and Mobile SDK for mobile applications
- Designing and implementing Adobe Analytics solutions for our client
- Connecting with Clients/Prospects and telling them about the capabilities of our Digital Marketing Tools
- Finding opportunities to ramp up the teams wherever possible.
- Coordinating with our Recruitment team and helping them in staffing
- Participating in Business Review meetings, forecasting and tracking the progress
- Strong and innovative approach to problem solving and finding solutions.
- Flexible and proactive/self-motivated working style with strong personal ownership of problem resolution
- Ability to multi-task under pressure and work independently with minimal supervision.
- Strong interpersonal, team management, relationship management, coordination and analytical skills.Results-focused and proactive in planning day-to-day operations and solving service issues.
- Offers advanced abilities in tackling issues impacting team and business success. Excels at managing team and personal time to consistently exceed expectations.
Overview
18
18
years of professional experience
Work History
Sr. Manager
Capgemini
09.2019 - Current
- Working for a US based client who are one of the biggest Financial Service Providers of the world
- Leading a global team where we have team members working form onshore and offshore
- My recent projects are migrating our Appmeasurement implementation to AEP WebSDK
- Also handling enhancement work on Launch Properties in Appmeasurement and WebSDK both
- Taking care of customization for complex solution design
- Leading team for Implementation projects end to end while actively invole in development work in Adobe Launch
- Efficitively dealing with differnt stakeholders
- Representing Analytics Developers team in various meetings
Technical Lead
GSPANN Technologies
11.2017 - 08.2019
- Understanding client's requirements and implement Adobe Analytics for their web and mobile applications
- Using Adobe Launch for all implementation work
- Manage day-to-day interactions with the client & internal teams
- Preparing Solution Design Documents and reviewing with different groups
- Client and team management
- Doing PoCs for acquiring new clients
Sr. Technical Support Consultant
Adobe Systems India Pvt. Ltd.
04.2014 - 10.2017
- Helping our global clients in providing technical consulting in solution designing
- Providing support in issues related to Implementation and Reporting
- Deployment of Adobe Analytics through Dynamic Tag Management (DTM)
- Debugging using DTM Debugger and other Debugging Tools
- Supporting web developers during the implementation process
- Prioritisation and distribution of work among team mates
- Giving training wherever required
- Identifying top issues and increasing priority as per requirement
- Identifying most critical issues for HotFix
- Jira administration including setting up groups, automated alerts etc
- Identifying critical clients and setting up meetings Involving Account Managers and other groups as per client's critical situation
- Discussing Improvement/Feature requests with Product Management Team
Sr. Operations Professional
IBM
02.2011 - 04.2014
- User administration (setup and maintaining account)
- Providing and removing accesses to particular ids by adding relevant groups in Active Directory
- Checking the appropriate approval before providing any access rights
- Working on various reports and tasks to check unauthorised accesses of some applications by users and removing those accesses by removing relevant roles
- Working on tools like IBM Tivoli Identity Manager
- Creating, maintaining and deleting user ID's
Customer Care Executive
EXL Service India Pvt. Ltd.
02.2008 - 12.2010
- It was in debt collection process
- Handling UK based Customer's Utility accounts for Gas and Electricity
- Checking warrant details
- Handling queries from Field Representative on phone calls prior to warrant execution
- Taking payments on calls using SAP
- Setting up Payment Plans
Education
M.Sc. - IT
Panjab University
Chandigarh, INDIA01.2006
B.Sc. - IS
Kurukshetra University
Kurukshetra, INDIA01.2004
Skills
- Adobe Analytics
- Adobe Launch
- AEP Web SDK
- AEP Mobile SDK
- HTML, CSS
- JavaScript
- Analytics Workspace
- Customer Journey Analytics
- Adobe Target
- Leading multiple teams
- Dealing with multiple clients
- Marketing Pixel Implementation
- Analytics Compoments: Segment, Processing Rules, Classification
- Leading with knowledge
- Training and Development
- Cost reduction and efficiency
- Decision-Making skills
Custom Section
- Adobe Analytics Implementation, Solution Designing, Analytics Reporting
- Experience on AEP Web SDK and Mobile SDK implementation
- Implementing Third Party Pixel
- Identifying KBRs and setting KPIs as per the industry and leading project End to End
- Understanding of using different Rules and Data Elements features that Adobe Launch offers
- Understanding of Web Properties and Report Suites
- Understanding of various Traffic and Custom Variables Adobe Analytics offers
- JavaScript scripting language and understanding of using it wherever required while implementing Adobe Analytics
- Knowledge of working with Adobe AEC Debugger and various Packet Analyzers
- Knowledge of various Adobe Analytics Components
Timeline
Sr. Manager
Capgemini
09.2019 - Current
Technical Lead
GSPANN Technologies
11.2017 - 08.2019
Sr. Technical Support Consultant
Adobe Systems India Pvt. Ltd.
04.2014 - 10.2017
Sr. Operations Professional
IBM
02.2011 - 04.2014
Customer Care Executive
EXL Service India Pvt. Ltd.
02.2008 - 12.2010
M.Sc. - IT
Panjab University
B.Sc. - IS
Kurukshetra University