Haseeb Syed
Hyderabad
Summary
Results-driven professional with over 4 years of experience supporting AI-enabled RFP, RFI, RFQ management, proposal coordination, procurement operations, and stakeholder engagement. Proven ability to manage end-to-end proposal lifecycles, leverage AI-driven insights and automation to improve response quality and turnaround time, collaborate with cross-functional teams, ensure compliance with client requirements, and deliver high-quality submissions within tight deadlines. Strong leadership, analytical skills, and communication skills, with a continuous improvement and digital transformation mindset.
Overview
9
9
years of professional experience
Work History
Team Leader
Cognizant
12.2021 - Current
- Lead and coordinate RFP/RFI response activities, ensuring timely submission and adherence to client requirements and internal compliance standards.
- Collaborate with sales, legal, finance, procurement, and SMEs to gather inputs, clarify requirements, and finalize proposal content.
- Review RFP documents to identify scope, risks, deliverables, SLAs, pricing inputs, and response strategies.
- Manage proposal timelines, trackers, and version control to ensure on-time and accurate submissions.
- Conduct regular stakeholder meetings to discuss proposal status, risks, dependencies, and optimization opportunities.
- Drive continuous improvement initiatives to streamline proposal workflows and enhance response quality.
- Lead and mentor a team of 30+ associates, ensuring productivity, quality, and SLA adherence.
Quality Coach/Trainer - Procure to pay
C3i solutions an HCL company
03.2020 - 12.2021
- Partner with Leadership team to stay informed on changes in policies, procedures and processes and communicate and train all associates in a timely manner.
- Oversaw all training activities for new hires and new transitioned projects for P2P.
- Create, manage, and update all training records and files.
- Perform RCA (root cause analysis) for the dissatisfaction surveys received.
- Create reports including management summaries and status reports on training issues and initiatives.
Specialist – Procure to Pay
C3i solutions an HCL company
03.2019 - 03.2020
- Oversaw all the training materials handling and updates.
- Perform RCA (root cause analysis) for all the internal and client complaints received and provide CAPA to both internal management and Client.
- Worked as backup for QA (Quality Assurance) and Team lead and assist on complicated cases for clients.
- Supervise and evaluate new hires while in training and counsel when necessary to address areas of improvement.
- Create monthly Performance reports, SLA data to be presented to Clients and internal management.
Supervisor – Global Support Desk-P2P
C3i Solutions an HCL company
12.2018 - 03.2019
- Act as a first level support for all the Level-1 associates and support new hires in nesting phase.
- Oversee and report all outages to appropriate support groups by initiating a bridge and record all the details and document for reference to operations.
- Preparing and managing helpdesk schedule to meet operations requirement.
- Work on escalations with procurement employees to address their concern.
Level- 1 Global Support Analyst
C3i Solutions an HCL company
12.2016 - 12.2018
- Provide technical support and solutions over call, chat & emails.
- General administration of active directory, Microsoft exchange, maintain account mailboxes, distribution lists -access and permissions.
- Test and install all authorized applications on end user’s machines.
- Collaborate with supervisors for all difficult issues with different teams and experts.
Education
Bachelor of Technology -
Aurora’s scientific technological & research academy
05.2016
Skills
- Proposal life cycle management
- Financial management
- Accounts payable and expense management
- Procurement and vendor management
- SAP ERP and ServiceNow
- Ariba and Concur
Timeline
Team Leader
Cognizant
12.2021 - Current
Quality Coach/Trainer - Procure to pay
C3i solutions an HCL company
03.2020 - 12.2021
Specialist – Procure to Pay
C3i solutions an HCL company
03.2019 - 03.2020
Supervisor – Global Support Desk-P2P
C3i Solutions an HCL company
12.2018 - 03.2019
Level- 1 Global Support Analyst
C3i Solutions an HCL company
12.2016 - 12.2018
Bachelor of Technology -
Aurora’s scientific technological & research academy