Haseena Dudekula
Bangalore
Summary
Account manager with extensive experience at Dell Technologies, specializing in customer relationship management and negotiation. Led strategic initiatives resulting in over 20% growth in key accounts. Skilled in market analysis and delivering customized solutions that enhance client loyalty. Committed to mentoring and improving team performance.
Overview
4
4
years of professional experience
Work History
ACCOUNT MANAGER 2
Dell Technologies
07.2022 - 07.2025
- Led medium & enterprise accounts and acted as a strategic advisor & primary point of contact.
- Created account plans and tracked performance against sales goals.
- Identified growth opportunities and negotiated high value contracts.
- Drove customer success through solution adoption and engagement.
- Mentored junior team members and supported onboarding.
- Presented insights during executive-level business reviews.
ACCOUNT MANAGER 1
Dell Technologies
07.2021 - 07.2022
- Managed acq & mid-market client accounts and ensured smooth day-to-day operations.
- Supported sales forecasting and identified upselling opportunities.
- Built strong relationships with key stakeholders to drive retention.
- Collaborated with internal teams to deliver tailored solutions.
- Gathered customer feedback to improve service delivery.
Education
B.COM -
Jyothi Nivas College Autonomus
Bangalore06.2021
12th Commerce -
Kendriya Vidyalaya ASC Center
Bangalore05.2018
Skills
- Customer relationship management
- Customer retention and growth
- Sales and account strategy
- Communication and storytelling
- market analysis
- Negotiation
Key Achivements
- Increased customer retention rate by 25%
- Closed deals totaling over 300k USD
- Achieved a 95% client satisfaction score
- Expanded client portfolio by 70 accounts
- Increased sales by 5% within the first year through strategic account management
- Recognized as a top performer for 2 quarters consecutively.
Language
- English
- Hindi
- Telugu
- Kannada
Timeline
ACCOUNT MANAGER 2
Dell Technologies
07.2022 - 07.2025
ACCOUNT MANAGER 1
Dell Technologies
07.2021 - 07.2022
B.COM -
Jyothi Nivas College Autonomus
12th Commerce -
Kendriya Vidyalaya ASC Center
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