Hearamba Sharma P
#1-1, Chervugattu, Narketpally, Nalgonda, Telangana
Summary
Senior Associate in Commercial (Sales) Operations with expertise spanning core PV, market, and sales processes. Proficient in optimizing CRM tools and generating sales-qualified leads. Demonstrated success in pipeline reporting and enhancing operational efficiency through strategic outreach and data validation initiatives.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior Associate, Commercial (Sales) Ops
Qinecsa Solutions Pvt. Ltd.
Mysore
01.2022 - Current
- Executed outreach activities across EU, USA, and APAC regions utilizing LinkedIn and CRM tools.
- Monitored campaign KPIs while providing draft templates to align with team objectives.
- Optimized CRM tool through cleaning and validation, achieving 10% operational efficiency.
- Integrated analytics tools with HubSpot and Zoho for enhanced data verification.
- Verified data integrity post-M&A by addressing liquidated accounts and bounced emails.
- Enhanced total outreach response rate by 15% through targeted strategies.
- Reviewed and approved segmentation of potential leads based on company type and job titles.
Subject Matter Expert/ Senior Drug Safety
Qinecsa Solutions Pvt. Ltd.
Mysore
05.2021 - 12.2021
- Trained new associates on platform functionalities to enhance performance metrics.
- Delivered presentations on CAPA for teams and management to address critical issues.
- Identified core challenges to drive improvements in overall team performance.
- Served as point of contact, conducting sessions based on recent amendments and client feedback.
- Reviewed corrections and invalid workflow cases within global safety database for necessary updates.
Senior Drug Safety Associate
CliniVigil Pharma Solutions Pvt. Ltd.
Hyderabad
05.2020 - 05.2021
- Reviewed individual case safety reports, including spontaneous and literature sources.
- Confirmed seriousness, expectedness, and listedness of cases with safety physician teams for clarity.
- Requested clinically significant missing information from initial reports and ensured timely collection.
- Tracked and confirmed void and nullification cases to maintain compliance.
- Handled client inquiries and managed queries from the query management team effectively.
- Provided quality feedback to uphold internal team resource metrics.
- Reviewed literature search criteria and reported valid ICSRs identified during the search period.
- Verified missing data in CIOMs/MedWatch documentation before and after submission to safety DB.
Drug Safety Associate
Jeevan Scientific Technology Ltd.
05.2018 - 05.2020
- Conducted intake, triage, and validation of case reports for accuracy and compliance.
- Prepared source documents, ensuring timely creation of case reports in global safety database.
- Reviewed documents for necessary redactions, translations, or voiding as required.
- Evaluated case seriousness and compiled narratives based on findings.
- Encoded medical terminology utilizing MedDRA; assessed past drug history and medications with CPD and WHO-DD.
- Drafted concise summaries of case narratives; issued safety queries as needed.
- Submitted comprehensive reports to global safety database and conducted periodic reconciliations.
- Assisted in training initiatives and maintained audit readiness.
Education
Executive PG - Business Management And Analytics
Indian Institute of Management
Calcutta12.2024
Masters in Pharmacy - Pharmacology
Jawaharlal Technological University- Hyderabad
Telangana01.2014
Bachelors - Pharmacy
Rajiv Gandhi University of Health Sciences
Karnataka01.2011
Skills
- Contractual process knowledge
- Bidding stages expertise (Lead, RFI, RFP, Verbal Award, Signed Contracts)
- Decent understanding of upsell, cross-sell, and renewal deals
- Pipeline reporting
- Change management (RFC)
- Domain expertise
- CRM tools administration
- Communication and problem-solving
- Calendar management
- Cross-functional teamwork
Certification
- Business Analysis Foundations and Competencies
- Certification on signal detection and causality assessment, statistical reasoning, and algorithms in pharmacovigilance
Disclaimer
I solemnly declare that the above information is correct to the best of my knowledge and belief. -Hearamba
References
References available upon request.
Timeline
Senior Associate, Commercial (Sales) Ops
Qinecsa Solutions Pvt. Ltd.
01.2022 - Current
Subject Matter Expert/ Senior Drug Safety
Qinecsa Solutions Pvt. Ltd.
05.2021 - 12.2021
Senior Drug Safety Associate
CliniVigil Pharma Solutions Pvt. Ltd.
05.2020 - 05.2021
Drug Safety Associate
Jeevan Scientific Technology Ltd.
05.2018 - 05.2020
Executive PG - Business Management And Analytics
Indian Institute of Management
Masters in Pharmacy - Pharmacology
Jawaharlal Technological University- Hyderabad
Bachelors - Pharmacy
Rajiv Gandhi University of Health Sciences
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