Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Disclaimer
Criticalcompetencies
Timeline
Generic

Heena Pranay Keer

Supply Chain Executive
Bhandup (E)

Summary

Intend to build a career with leading corporate with committed and dedicated people, which will help me to explore myself full and realize my potential, willing to

work as a key player in challenging and creative environment.

Overview

10
10
years of professional experience

Work History

Executive

Insight Business Machine Pvt Ltd
6 2021 - 3 2024
  • Receive Purchase Request
  • Create Purchase Order
  • Receive and inspect the delivery goods Invoice
  • Conduct the way of matching
  • Approve the invoices received also supporting documents received from respective vendors
  • Received Invoice entry in system
  • Follow up with respective team

Executive

Aarav Software Pvt Ltd
05.2020 - 06.2021
  • Customer lodge his complaint in call center or his branch and then we have received that through CMS (Complaint management system)
  • Then we check the status in RGCS (Rupay global clearing and settlement)
  • If transaction is successful in our switch, then we raise the complaint on acquiring bank or Transaction failed in our switch we release the fund to customer
  • Preparing trickle feed for debit and credit disputes through DCRS
  • Coordinate with SBI staff & NPCI
  • Handle the complaints of ATM Related
  • Then we check the status in DMS (DISPUTE MANAGEMENT SYSTEM)

Officer

FINO PAYMENTS BANK
05.2018 - 01.2020
  • Handling 5 Regional Offices (Delhi, Uttar Pradesh, Bihar, Bhopal & Maharashtra)
  • Loan Disbursement Process
  • Booking Insurance for the cases
  • NACH registration
  • System Data Entry- Jayam
  • EOD & BOD of the System
  • Auditing of files
  • CIBIL Reporting
  • Maintaining MIS for Payment, Audit, NACH, Insurance and follow up
  • Maintaining MIS for Repayment

Executive

Financial Software & System Pvt Ltd
10.2016 - 05.2018
  • Customer lodge his complaint in call center or his branch and then we have received that through CMS (Complaint management system)
  • Then we check the status in RGCS (Rupay global clearing and settlement)
  • If transaction is successful in our switch, then we raise the complaint on acquiring bank or Transaction failed in our switch we release the fund to customer
  • Preparing trickle feed for debit and credit disputes through DCRS
  • Coordinate with SBI staff & NPCI
  • Handle the complaints of ATM Related
  • Then we check the status in DMS (DISPUTE MANAGEMENT SYSTEM)

Sr. Officer

Axis Bank Pvt Ltd
07.2012 - 03.2016
  • Reconciliation of Collection Pool Accounts
  • Maintaining MIS for all Banking & Non-banking Pdc
  • To process the CRM presentation activities for all TAT dates
  • To process Service Branch Presentations
  • To return all discrepancy PDCs to RAC location
  • To prepare consolidate data for all TAT date presentation
  • To change the RPT mode of loan in Finn one system
  • To making clearance entries in Finn one system
  • Screening of all Loan documents, KYC documents, financial documents submitted by the customer as per the credit policy of the bank
  • To update SI cases in Finn one system
  • To check the mailbox for assign the mail to bank staff & revert them
  • Send mail to Service branches & RAC location for providing details of dispatched
  • Maintain Daily MIS for all RAC, Maintain Excel for Bluedart
  • Raising Queries and suggesting resolution while checking org documents
  • Working under Dts, Crm, Finn one, Finacle of Axis bank
  • Updating ECS in Finn one

Accountant

Hardi Enterprises
03.2011 - 02.2012
  • Working with Account Department
  • Checking Expense Statement of Marketing Field
  • Checking Incentive Statement of Marketing Field & send this statement for the payment of employer
  • Co-ordinating with Marketing People for the Smooth Functioning of the Work

Education

T.Y.B.COM -

Mumbai University

HSC - undefined

Maharashtra Board

SSC - undefined

Maharashtra Board

Skills

Written communication

Verbal communication

Attention to detail

Database management

Excel

Power Point

Word

Supply Chain Management

Project Management

Operations Management

Personal Information

  • Date of Birth: 06/27/91
  • Gender: Female
  • Nationality: Indian
  • Marital Status: Married

Languages

English
Marathi
Hindi

Disclaimer

I hereby declare that the information furnished above is true to the best of my knowledge.

Criticalcompetencies

  • Strong Team supporter manage customer service with interpersonal skills.
  • Good written and verbal communication skills.
  • Attention to detail and follow-up.
  • Demonstrated proficiency with systems (i.e. Database management, Excel, Power Point, Word) and the ability to design and produce reports from the applications.
  • Demonstrated ability to navigate the Internet and to maintain / update a web site.
  • Ability to operate in an ambiguous and changing environment, flexibility.
  • Ability to balance multiple priorities and to work urgently toward achieving desired results.

Timeline

Executive

Aarav Software Pvt Ltd
05.2020 - 06.2021

Officer

FINO PAYMENTS BANK
05.2018 - 01.2020

Executive

Financial Software & System Pvt Ltd
10.2016 - 05.2018

Sr. Officer

Axis Bank Pvt Ltd
07.2012 - 03.2016

Accountant

Hardi Enterprises
03.2011 - 02.2012

Executive

Insight Business Machine Pvt Ltd
6 2021 - 3 2024

T.Y.B.COM -

Mumbai University

HSC - undefined

Maharashtra Board

SSC - undefined

Maharashtra Board
Heena Pranay KeerSupply Chain Executive