Summary
Overview
Work History
Education
Skills
Awards & Accomplishments
Timeline
Generic

Heenal Thakrar

Technical Talent Acquisition Professional
Bengaluru

Summary

A strategic talent acquisition professional with 6 plus years of experience in recruitment, talent management and a proven strategic partner to business by driving High Tech & Product hiring and supporting emerging business units from scratch. Prodigious in driving talent advisory and business partnership by working closely with technology leaders.

Overview

6
6
years of professional experience
2
2
years of post-secondary education

Work History

SENIOR TECHNICAL RECRUITER (ASSISTANT MANAGER)

HEALTHPLIX TECHNOLOGIES
2 2023 - Current
  • Scaled the engineering team from 15 to 72 engineers, significantly solving business problems.
  • Successfully facilitated the hiring process for crucial positions at the Engineering Manager, Principal Engineer, Lead Engineer and Senior Software Engineer level demonstrating a strong aptitude for strategic talent acquisition. Handled diverse roles in Engineering including Backend, Frontend, Mobile, DevOps, IT Infrastructure & Test Engineer.
  • Owning the requisitions from creation to onboarding of candidates. Worked very closely with the Head of Engineering to understand the written (and unwritten) requirement and present suitable candidates, maintaining a healthy pipeline of candidates, continuously fine-tuning the sourcing based on the feedback gathered from the hiring managers.
  • Developed and implemented comprehensive salary benchmarks, ensuring competitive and attractive compensation packages.
  • Innovated and optimized the tech hiring process by tracking key metrics and presenting the same in monthly and quarterly business reviews.
  • Designed a detailed role creation process, which enhanced the precision of resume evaluations and candidate assessments, thereby contributing to improved quality of new hires.
  • Conducted proactive market research to stay informed about industry trends, guiding strategic recruitment decisions.
  • Initiated post-offer engagement programs, including regular interactions with company leaders to enhance candidate connection and engagement.
  • Performed regular Root Cause Analyses (RCA) on a quarterly basis, leading to improvements in the hiring plan.

TECHNICAL RECRUITER (SENIOR ASSOCIATE)

UPSTOX
04.2021 - 01.2023
  • Daily activities include-sourcing talent from the market, stakeholder management, playing Advisory role to the business for hiring needs, regular initiatives with branding team, vendor management and network handling
  • Recruitment Life cycle: Responsible for end-to-end recruitment processes in multiple business tribes
  • Conducting weekday and weekend interviews/events as per business needs
  • Stakeholder Management: Strong relationships with stakeholders and developing a deep understanding of business requirements
  • Data driven talent advisory to achieve Perfect Delivery
  • Candidate Engagement: Ensure exceptional candidate experience right from sourcing to joining and contribute towards achieving an ideal Candidate Experience Score
  • Employer Branding: Contributed to employer branding efforts by promoting the company culture, values, and career opportunities through various channels
  • Data Management & Reporting: Prepare and maintain hiring dashboards, intelligence reports, candidate trackers and market mapping
  • Prepare and present Hiring projections and real time progress to the leadership team on a weekly basis
  • Hiring: Successfully handled and closed positions at different levels of job families including Technical Product Managers (Director of Product, GPM, SPM, PM 2 & PM 1), Engineering Manager, SDE (SDE4, SDE3, SDE2 & SDE1) and non-engineering roles (Marketing, Compliance, Product Marketing, Program Manager)

TALENT ACQUISITION COORDINATOR & SOURCER

FLIPKART
11.2018 - 03.2021
  • Sourcing: Sourcing the best talent from diverse sources like Social Networking sites, Employee Referral Programs, Job Portals after identifying manpower requirements
  • Screen and interview candidates against the position requirements
  • Working closely with Hiring Managers to drive the recruitment strategies
  • Ownership: Taking care of a candidate's end to end interview process
  • Working closely with the recruiter to understand the business-critical requirements and prioritizing the interviews accordingly and partnering with them to close the requisitions
  • Hiring: Successfully onboarded 3 Product Manager I, 3 Product Manager II, 2 Software Development Engineer I and 3 Software Development Engineer II
  • Understanding important deliverables provided by the key stakeholders and successfully delivering on those metrics
  • Customer Management (Stakeholder & Candidate): Partnering with the recruiters to understand the hiring plan and working closely with the hiring team and the recruiter in sourcing, planning events and recruiting activities accordingly
  • Ensuring quality recruiting experience for candidates & actively engaging with candidates to resolve any objections or concerns.

HIRING EXPERIENCE TEAM (ASSOCIATE)

PUBLICIS SAPIENT
02.2018 - 10.2018
  • Provided recruitment support for a team of recruiters including scheduling candidates’ interviews, updating the applicant tracking system and managing a pool of interviewers
  • Responding to both internal and external general inquiries about the hiring process
  • Managing weekend and outstation events end to end
  • Responsible for maintaining TAT and working as per pre-defined SLA's.

Education

MBA - Human Resources

Institute of Management Technology
Nagpur
06.2016 - 01.2018

Skills

    Stakeholder Engagement & Management

    Social-Media Sourcing

    Employer Branding

    Market Research

    Recruitment Process Improvement

Awards & Accomplishments

  • Awarded ‘Shining Star’ at HealthPlix for Q2 in September 2023 for onboarding 19 engineers for a critical business initiative.
  • Awarded for ‘Exemplary Ownership and Delivering Results’ at Upstox by being instrumental in working on multiple roles and having the highest number of joiners for the month of August 2022.
  • Recognised for achieving the highest candidate satisfaction scores at Flipkart, among the recruitment team, averaging 75%, by ensuring a smooth and transparent hiring experience.
  • Awarded ‘SPOT’ at Flipkart for handling interviewers' challenges by orchestrating Interviewer Calibration for the Q3 2019.

Timeline

TECHNICAL RECRUITER (SENIOR ASSOCIATE)

UPSTOX
04.2021 - 01.2023

TALENT ACQUISITION COORDINATOR & SOURCER

FLIPKART
11.2018 - 03.2021

HIRING EXPERIENCE TEAM (ASSOCIATE)

PUBLICIS SAPIENT
02.2018 - 10.2018

MBA - Human Resources

Institute of Management Technology
06.2016 - 01.2018

SENIOR TECHNICAL RECRUITER (ASSISTANT MANAGER)

HEALTHPLIX TECHNOLOGIES
2 2023 - Current
Heenal ThakrarTechnical Talent Acquisition Professional