HEERENDRA KUMAR PATEL
CHITAWAT ROAD, INDORE
Summary
Dynamic leader with a proven track record at Smollan Field Management, excelling in sales expertise and relationship building. Spearheaded team to exceed revenue objectives through strategic planning and performance improvement, achieving significant market expansion. Mastered client communication and complaint resolution, fostering strong, long-lasting customer relationships and enhancing brand development.
Overview
7
7
years of professional experience
Work History
Team Leader
Smollan Field Management pvt ltd (Castrol Busniess India)
INDORE
05.2023 - Current
- Worked closely with human resources to support employee management and organizational planning.
- Assigned projects and distributed tasks to team members as per area of expertise.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Organized client meetings to provide project updates.
- Conducted regular performance evaluations, providing constructive feedback and personalized coaching.
- Analyzed key performance indicators to identify effective strategies.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
- Established new accounts and serviced existing accounts maintaining professional relationships.
- Collaborated with marketing team to create promotional materials for target customers.
- Directed and coordinated products, services and sales activities.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Built sales forecasts and schedules to reflect desired productivity targets.
- Achieved company growth and brand development through market expansion and sales.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
MSR
Fleetguard filters private limited
05.2019 - 04.2023
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Prepared and submitted sales reports and expense reports on a regular and timely basis.
- Developed business cases for new products or services to present to senior management.
- Built and maintained strong, long-lasting customer relationships to ensure high levels of customer satisfaction.
- Built relationships with key clients through regular contact.
Business Development Executive
AXIS BANK LTD
NARSINGHPUR
07.2018 - 05.2019
Education
MBA - Marketing And Finance
Shri Ram Institute of Management
Jabalpur06-2018
BBA - Finance
St. Aloysius College
Jabalpur05-2016
High School Diploma -
Jawahar Navodaya Vidyalaya Bohani
Narsinghpur04-2013
PGDCA -
MCRPV
NARSINGHPUR12-2020
Skills
- Sales expertise
- Verbal and written communication
- Flexible schedule
- Team assessment
- Strategic planning
- Relationship building
- Client communication
- Team building
- Performance improvement
- Process improvement
- Account management
- Complaint resolution
Accomplishments
- Madhya Pradesh Overall Champion in 2025
- Highest-selling product of Activ-Cruise achievement 2024
- highest PCO volume growth - 2023
Languages
Hindi
First Language
Timeline
Team Leader
Smollan Field Management pvt ltd (Castrol Busniess India)
05.2023 - Current
MSR
Fleetguard filters private limited
05.2019 - 04.2023
Business Development Executive
AXIS BANK LTD
07.2018 - 05.2019
MBA - Marketing And Finance
Shri Ram Institute of Management
BBA - Finance
St. Aloysius College
High School Diploma -
Jawahar Navodaya Vidyalaya Bohani
PGDCA -
MCRPV
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