Summary
Overview
Work History
Education
Skills
Expertise Areas
Interests
Helen Justin

Helen Justin

Sr. Analyst
Bangalore

Summary

Subject Matter Expert and trusted advisor skilled in research, analysis and examination of company technology and standard operating procedures. Interface and collaborate with clients and internal team members, providing consultative enhancement recommendations based on industry research. Improve existing processes, procedures, technical enhancements, resource requirements and stakeholder engagement procedures to align with strategic goals.

Overview

21
21
years of professional experience
4
4
Languages

Work History

Senior Executive

IBM Daksh (Xerox UK)

SME, Pearson APAC

IBM INDIA
11.2013 - Current

Ireland Terminations

IBM Daksh
01.2012 - 10.2013

A2B Project (Transition)

IBM Daksh
11.2011 - 12.2012

Senior associate, Collections

IBM Daksh
09.2007 - 11.2011

Senior Customer Care Executive

HSBC
11.2005 - 12.2006

Senior Executive

MPHASIS
12.2004 - 11.2005

Executive

UNIQUE HOME HEALTH CARE (Division of Apollo Hospital Group)
10.2002 - 09.2004

Education

BBA -

Sambharam Institute of Technology, Bangalore

Diploma in PC Programming - undefined

Computer Point

Diploma in Computer Applications - undefined

Alagappa University

Higher Secondary Education (10+2) -

EVRN Govt Girls High School, Vellore, Tamil Nadu

Skills

Prioritising important tasks and ensuring they get done first and get done properlyundefined

Expertise Areas

  • People Management (Mentoring)
  • Process Management
  • Transition Management
  • Tools & Applications

Interests

Cooking

Music

Travelling

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Helen JustinSr. Analyst