MS Azure
Hi, I’m
Hem Ranjan
Product Manager
Pune,MH
Facts do not exist, only interpretations.
Friedrich Nietzsche
Summary
Strategic and results-driven Product Manager with over 10+ years of experience in product management, operations, and growth strategies across Fintech and e-commerce domains. Demonstrated expertise in leading end-to-end product lifecycle management, stakeholder engagement, and team leadership. Certified Scrum Product Owner with a strong technical acumen and proven ability to deliver innovative solutions driving business success.
Overview
10
years of professional experience
1
Certification
Work History
Bajaj Finserv
Senior Product Manager
10.2024 - Current
Job overview
- Lead the planning, execution, and delivery of mobile and web applications, ensuring alignment with business objectives.
- Create detailed business user stories and prioritize project plans while conducting gap analysis for effective task management.
- Collaborate with stakeholders and technical teams to ensure smooth project execution and innovative solutions.
- Manage post-production monitoring and address customer feedback to optimize app performance using tools like Clever Tap, KPI Portal, and Google Console.
- Drive strategic decision-making in feature management and process optimization.
- Managing a team of 4, including 2 product owners and 2 product associates
Bajaj Finserv
Product Manager
06.2021 - 10.2024
Job overview
- Oversaw the complete product lifecycle for the merchant app onboarding product, from conceptualization to launch.
- Developed PRDs, managed user flows, and conducted UAT to ensure product stability and alignment with business goals.
- Coordinated with UX designers for wireframes and mockups, leading to intuitive user experiences.
- Evaluated competitive offerings to identify new product development opportunities.
Paytm
Senior Associate
12.2018 - 06.2021
Job overview
- Managed merchant onboarding processes, compliance, and POS inventory allocation.
- Collaborated with product teams to launch features and address customer requirements.
- Supervised a team of five, ensuring operational efficiency and process adherence.
PaytmMall Office
Senior Associate
04.2017 - 12.2018
Job overview
- Facilitated service request resolution and streamlined order fulfillment processes.
- Administered customer inventories and coordinated with cross-functional teams for effective vendor management.
PaytmMall Office
Senior Associate
02.2016 - 03.2017
Job overview
- Strategized product distribution and expanded merchant/SKU base.
- Managed promotional campaigns, storefront designs, and payout structures.
Paytm
Associate
09.2014 - 02.2016
Job overview
- Collaborated closely with merchants to ensure seamless catalog management in alignment with the Catalog Creation, Quality Control, and Upload teams.
- Managed time-sensitive product migrations within the Deals of the Day (DOD) process.
- Enabled product associations and disassociating on the Seller and Production Panels.
- Crafted and executed a comprehensive, forward-looking plan for category growth.
- Oversaw the verification of merchant self-tagging during the DIY process.
- Generated regular MIS reports detailing daily SKU creation and team performance on a weekly, monthly, and annual basis.
Education
Visvesvaraya Technological University
Bachelor of Engineering from Engineering
04.2001
Skills
Product Life Cycle
Accomplishments
Strategic Accomplishments:
- Product Launch: Designed and implemented a DIY and sales-assisted onboarding process that enabled the sales team to onboard 3 lakhs merchants in a single month, achieving 120% of the sales target.
- Roadmap Development: Designed and implemented a product roadmap that aligned with company goals, leading to a 30% increase in quarterly GMV.
Process Improvements:
- Agile Adoption: Introduced agile methodologies to the product development process, reducing time-to-market by 20%.
Team Collaboration:
- Functional Leadership: Leading a team of PO's, and product associates to deliver a key product milestone ahead of schedule.
- Cross Functional Collaboration: Worked closely with various cross-functional teams to ensure the successful delivery of projects within the specified timelines.
Technical Contributions:
- Integration Success: Integrated third-party platforms or APIs, expanding the product's ecosystem and increasing user adoption. Successfully integrated with multiple banks (Payment aggregators) before the project timelines.
Recognitions and Awards:
Prodigy
- Issued by MD Office | Feb 2024 | Associated with Bajaj Finserv
Wall Of Fame
- Issued by MD Office | Dec 2023 | Associated with Bajaj Finserv
Heroes
- Issued by MD Office | Oct 2023 | Associated with Bajaj Finserv
KUDOS
- Issued by Deputy CEO | Feb 2022 | Associated with Bajaj Finserv
Rockstar
- Issued by AGM | Jan 2017 | Associated with Paytm Mall
Rockstar
- Issued by SM | Jan 2016 | Associated with Paytm Mall
Software
Figma
MS Excel
MS Teams
DrawIO
Confluence
MS Powerpoint
JIRA
HTML
Certification
Certified Scrum Product Owner
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balanceFlexible work hoursWork from home optionHealthcare benefitsTeam Building / Company RetreatsCompany CultureTimeline
Senior Product Manager
Bajaj Finserv
10.2024 - Current
Certified Scrum Product Owner
05-2024
Product Manager
Bajaj Finserv
06.2021 - 10.2024
Senior Associate
Paytm
12.2018 - 06.2021
Senior Associate
PaytmMall Office
04.2017 - 12.2018
Senior Associate
PaytmMall Office
02.2016 - 03.2017
Associate
Paytm
09.2014 - 02.2016
Visvesvaraya Technological University
Bachelor of Engineering from Engineering
04.2001
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