Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic

Hema Malhotra

Yamunanagar

Summary

Experienced professional with over 5 years of experience in banking, customer service, and business development. Strong track record in client handling, sales achievement, and process compliance. Adept at driving growth, managing relationships, and delivering excellent service across diverse roles.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Business Development Manager

Hence Digital Telematics pvt ltd
YAMUNANAGAR
03.2025 - Current
  • Identified and pursued new business opportunities to drive revenue growth and market expansion.
  • Consistently exceeded targets and contributed to the company's overall sales and profitability goals.
  • Built and maintained strong client relationships to ensure customer satisfaction and long-term partnerships.

Enrolment operator

Hdfc Bank
Yamunanagar
09.2021 - 04.2024
  • Execute enrollment and guide the customers for relevant documents Generate, correct and update aadhaar card.
  • Adhering to the compliance and capture biometric and demographic data of the residents getting enrolled as per UIDAI guidelines
  • Providing banking services to the customer's related to FD, RD, account opening, social security schemes and other banking products

Phone Banking Officer (Loans department)

Hdfc Bank
Mumbai
12.2019 - 05.2021
  • My role involved delivering services to customers for their queries and being productive for bank by delivering sales.
  • Ensure to consistently acquire or exceed sales goals established by management.
  • Handling 80-100 calls daily.
  • Adhering to timelines.

Education

Bachelor of Banking And Insurance -

S.N College
01.2019

H.s.C -

Higher Secondary School
01.2016

S.S.C -

St.Mary's High School
01.2014

Skills

  • Customer service and banking operations
  • Business Development & Client Acquisition
  • Customer Relationship Management (CRM)
  • Problem Solving & Query Resolution
  • Time Management & Multitasking
  • MS Office and Tally

Certification

  • BFSI (Banking, financial services and insurance), Kotak Education Foundation, Mumbai
  • Certificate in Tally and taxation with GST, and ms excel, ms office
  • SEBI Investor certificate
  • Infosys capital market certificate
  • Certificate in Investment banking with NASSCOM (national association of software and service companies)

Personal Information

Timeline

Business Development Manager

Hence Digital Telematics pvt ltd
03.2025 - Current

Enrolment operator

Hdfc Bank
09.2021 - 04.2024

Phone Banking Officer (Loans department)

Hdfc Bank
12.2019 - 05.2021

Bachelor of Banking And Insurance -

S.N College

H.s.C -

Higher Secondary School

S.S.C -

St.Mary's High School

Similar Profiles

CREATE PROFILE
Hema Malhotra