Hemal Patel
Vadodara
Summary
Accomplished Manager with a proven track record at Qlik, enhancing service delivery through the innovative Learning and Enablement Program (LEAP). Expert in data analysis and team leadership, I've driven project success and fostered professional growth. Skilled in coaching and operational management, my approach boosts efficiency and project excellence.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Manager
Qlik
Vadodara
02.2022 - Current
- Developed and managed the Learning and Enablement Program (LEAP) for Global Delivery Services (GDS) at Qlik. LEAP empowers team members with essential skills through structured learning tracks, hands-on training, and interactive workshops, fostering continuous professional growth and excellence in service delivery.
- Managed multiple client projects, providing both technical and operational guidance to ensure successful project deliveries. Oversaw project planning, execution, and completion, ensuring adherence to timelines and quality standards. Acted as a key point of contact for clients, facilitating clear communication and collaboration between stakeholders.
- Conducted regular meetings with the team to discuss progress and identify areas of improvement.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
Team Leader
Qlik
Vadodara
01.2019 - 02.2022
- Served as a team lead, ensuring the successful delivery of projects by managing technical and operational support. Provided expertise and guidance to team members, facilitating smooth project execution and adherence to quality standards.
- Conducted regular performance reviews to assess individual team member progress.
- Created training materials and conducted group training on new processes or procedures.
- Assisted with recruitment efforts by interviewing potential candidates and providing input on hiring decisions.
- Held weekly team meetings to review project updates, discuss issues, and brainstorm solutions.
Senior Software Engineer
CrunchData Inc.
Anand
02.2017 - 01.2019
- Developed and designed a key module for CrunchBot, an in-house chatbot that provides data insights. Utilized .NET and AngularJS technologies to create a robust and efficient solution, enhancing the bot’s functionality and user experience.
- Delivered data solutions using Qlik tools and technologies, including QlikSense, NPrinting, and GeoAnalytics. Developed high-end dashboards and reports, providing actionable insights and enhancing data-driven decision-making.
Software Engineer
CrunchData Inc.
Anand
10.2014 - 02.2017
- Utilized QlikView tool to create tailored data solutions from user requirements.
- Engineered, examined and refined software applications with .Net, JavaScript and HTML/CSS.
- Conducted unit tests on code modules to verify accuracy and functionality of program logic.
- Monitored system performance and troubleshoot issues in production environment.
- Collaborated with cross-functional teams to ensure quality assurance throughout the development process.
Education
Masters of Engineering - Information Technology
G H Patel College of Engineering & Technology
Vallabh Vidyanagar06-2014
Bachelor of Engineering - Information Technology
G H Patel College of Engineering & Technology
Vallabh Vidyanagar07-2009
Skills
- Data analysis
- Documentation and reporting
- Team leadership & team building
- Cross-functional team management
- Task delegation
- Key performance indicators
- Operations management
- Recruiting and interviewing
- Coaching and mentoring
Affiliations
- Avid reader with a focus on self-development, sci-fi, light humor, spiritual topics, and mythology.
- Enthusiastic about painting and sketching, both of which are essential parts of my routine, helping me connect with diverse aspects of life and society.
Accomplishments
- Recipient of multiple INSPIRE awards at various levels for exceptional project delivery, creating a dynamic learning environment for the team, and consistently exceeding client expectations to ensure their success.
Certification
- Qlik Sense Data Architect (Oct 2020)
- Qlik Sense Business Analyst (Jun 2020)
Languages
Gujarati
First Language
English
Proficient (C2)
C2
Hindi
Advanced (C1)
C1
German
Beginner
A1
Timeline
Manager
Qlik
02.2022 - Current
Team Leader
Qlik
01.2019 - 02.2022
Senior Software Engineer
CrunchData Inc.
02.2017 - 01.2019
Software Engineer
CrunchData Inc.
10.2014 - 02.2017
Masters of Engineering - Information Technology
G H Patel College of Engineering & Technology
Bachelor of Engineering - Information Technology
G H Patel College of Engineering & Technology
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