HEMANT JAIN

• Analyzed and reported performance data, translating findings into practical improvement actions.
• Enhanced supervisory and leadership abilities by working closely with supervisor.
• Mentored junior staff members on best practices for project management and team collaboration skills, fostering a supportive work environment.
• Increased customer satisfaction levels by developing targeted strategies to address client concerns effectively.
• Maintained, documented and presented progress reports to leaders.
• Conferred with customers each day to maintain current understanding of needs and preferences, resolve issues, and promote brand loyalty.

• Negotiated and closed long-term agreements with new clients in assigned territory.
• Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.

Achievements-

Felicitated by Regional Director for qualifying FEB DELIGHT CONTEST.

Certificate by Regional Manager for Achieving 120% of Q1 Target.

• Maintained up-to-date knowledge of industry trends, regulatory changes, and competitor offerings to provide informed advice to clients.
• Consistently exceeded revenue targets through proactive account management and cross-selling of bank products and services.
• Requested customer feedback to drive client satisfaction and retention while quickly remedying issues.

Achievements-

-Certificate by regional manager for Achieving 169% of JFM targets.

-Certificate by regional manager for Achieving 120% of Q1 Target.

• Managed daily operations, delegating tasks appropriately to ensure smooth functioning of the facility.
• Boosted customer satisfaction by addressing inquiries promptly and resolving issues effectively.
• Communicated with customers to assess satisfaction with products and services received.

Achievements-

-Certificate by zonal sales manager for achieving 157% of August month targets.

-Certificate by zonal sales manager for achieving 164% of September month target.

-Certificate by CEO for qualifying CHAMPIONS NIGHT CONTEST.

• Improved customer satisfaction by addressing and resolving complaints promptly.
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Developed strong working relationships with staff, fostering a positive work environment.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.

Achievements-

-Qualified for CEO meet in April 20217.

-Qualified for a gift voucher worth Rs. 20,000 By achieving 200% of Quarterly targets.

-Appreciation certificate by CEO for best performance i overall parameters.