SAP Operations
HEMANT SHAH
Sales Training , Sales Management , Channel Training & Management , New Channel Roll Out, Team Management.
Pune
Summary
Business Management , Sales Management , Sales Training with Start-up and Fortune 500 Companies Results driven professional with a solid, verifiable career track for successfully propelling industry leaders through start-up ventures and high-growth cycles. Known for delivering record breaking revenue and profit gains within highly competitive regional markets. Adapting to new technological changes and successfully selling the product with Innovative techniques. Accomplished Training Manager well-versed in selecting trainers, curriculum and course plans to achieve demanding training objectives. Effective at leading courses on diverse topics. Prepared to offer 12 years of progressive training experience and take on challenging new role.
Intuitive Training manager offering high-level emotional intelligence and 18-year history of expanding training options and program reach. Incorporates new topics and adjusts training resources to meet changing business needs. Decisive leader and complex problem-solver with excellent organizational skills and big-picture approach.
Overview
25
25
years of professional experience
1
1
Language
Work History
Sr Manager Business Development Western Region
Prep Ladder India Pvt Ltd
Western India
04.2022 - Current
- Responsible for business development for western region for prep ladder PG, FMGE for Medical programme
- Appointing , Training channels & dealers across western region with support of regional business development team in line with the product ultimately to boost the institutional sales
- Providing Training to the Business Development managers that include soft skills , sales training & product training .
- Responsible for day to day sales activity and revenue growth through the regional business development team.
- Business Development through medical institutes, colleges, consultancy & students programme
- Ensuring revenue market share by penetrating the medical pg segment
- Brand promotion through seminars, sponsorship programs & student ambassador programme, Institutional Tie-up and Government Tie-ups
- Heading Maharashtra, Goa, Gujarat, Dadra and Nagar Haveli and Madhya Pradesh for Institutional sales programme
- Working closely with business development team and related departments and enusring the organization goals are achieved at the ground level.
- Ensuring achievement of budgeted sales, sales forecasting/implementation; market feedback on scheme performance and sales promotion
- Farming & Hunting of Accounts with the Help of BDMs, Student Ambassadors, Consultancy & Channel Partners.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Carried out day-to-day duties accurately and efficiently.
- Participated in team-building activities to enhance working relationships.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
General Manager National Sales & Operations
INTRA INDUSTRIES PVT LTD
Pune
04.2021 - 04.2022
- LED Business Distribution & Institutional Sales,
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Launched 50+ products across India for distribution & dealer network for commercial lighting
- Developed new distributors & dealers for INTRA Lights as per guidelines from the management
- Tracking Primary & secondary sales area wise and psm wise route mapping.
- Training the Regional team & ensuring proper product training & implementation happing in the market .
- GTM Strategy applied at various levels in the organization.
- Maintaining and monitoring the stock norm from factory to the distributor level.
- Applied established sales techniques and persuasive communication skills to meet personal sales objectives.
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Identify new areas of commercial growth for the existing products and make recommendations for future product development
- Work closely with our network of distributors to maintain sales targets in their geographies and ensure closure of sales opportunities across India
- Competencies in change management
- Develop and coach team members into effective business leaders
- Work closely with the product and technical teams (field and in-house) to address customer inquiries and product evaluations
- Devise solutions set across teams (primarily Supply Chain, Warehousing, Finance and Marketing
- Communications) for effective customer service
- Analyze the key metrics surrounding progression of sales opportunities and be prepared to make recommendations to optimize the sales cycle and product positioning
- Set up the company's overall strategy and take the full responsibility for P&L and business performance
- Fluent English and ambitious
- Work closely with offline and direct marketing teams to ensure integration of digital marketing strategy and tactics with other marketing efforts
- Responsible for management of our digital media planning and buying roadmap, including the launch of our robust attribution modeling infrastructure
- Work closely with partners and senior managers to help develop and execute pursuit plans for significant strategic targets
- Responsible for overall operations of the plant from Purchase, Production, Development, Finance, P& L of the plant, Sales revenue
- Create a results-oriented environment, measure performance against established goals and provide regular feedback for direct reports
- Provide continuous improvement for assigned business unit sales curriculum
- Develop and manage training-related aspects for the national and regional sales meetings
- Analyze training materials and makes recommendations for improvements or enhancements
- Improve the performance of the field sales force by executing training initiatives
- Responsible for coaching, developing and utilizing the field based trainers in on-boarding new hires and in new hire training programs
Managing Partner
JIT.TECH
Pune
04.2018 - 03.2021
- Focus on new business development and generate enquiries from targeted segments
- Training new candidates for Digital Marketing and providing on the job training for these candidates.
- New Product development & Training and Sales for SAAS products in B2B market.
- New software sales LMS Software from business to business for organizations that use multiple portals for lead generation
- Develop new sales opportunities and optimize existing customer accounts to increase product market share and for new product introduction
- Report and resolve customer claims regarding products and services by utilizing complaint handling system and processes as defined by the division
- Sales MIS management and reporting and Engage in preparation of business plans, forecasts, presentations & reports
- Heading Sales & Marketing (Digital Marketing) & Pest Management through B2B & B2C Sales
- Designing Sales and Marketing Strategies for the organization within the budget provided and ensuring ROI for the organization
- Responsible for Digital Marketing contracts and retention of clients
- Designing marketing strategies for both digital marketing and pest management in terms of B2C and B2B markets
- Responsible for Company revenue, Profit & Loss for the organization
- Responsible for recruitment, training & increasing the productivity of the manpower through various sources
- Heading Digital Marketing for the company generating revenue through this medium
- Public
- Successfully closed Digital contracts for brands like Kidzee centers, EuroKids centers, Monogynies, Real Estate companies, Payswiff Card Reader
- Successfully closed Corporate Hygiene products contracts for companies like Nexa , Manas Resorts , Absolute Barbecue , Monginies, Premium residential like Boston , Concord Proxima , Regency, Classic, Tech Mahindra etc
- Responsible for overall Sales, Marketing, revenue generation & Profit & Loss for the company
- Generating leads for both business through various marketing activities & brand promotions on Digital media, Print media, and radio advertisements.
Asst General Manager / Sr Manager
IDEA Cellular Limited
Mumbai
02.2014 - 04.2018
- Circle Lead for Outbound Sales & Distribution Business, Leading Channel Business for Mumbai Circle for large Outbound Business for Postpaid Acquisitions
- Managing and Controlling Large setup and monitoring the Quality of Leads and Sales through these
- Call Centers
- Achieved Excellence Award for the highest number of Acquisition through this Vertical
- Supervision of day-to-day operations of all My Ideas, Direct Sales Partners & Mega Sales Partners, directly and through Territory Manager
- Ensuring that operations are organized professionally and harmoniously that result in achieving revenue and related target and ARPU
- Public
- Take inputs from Marketing team for Trade Promotion, Engagement & Marketing activities which includes rewards & recognition programs, loyalty programs, in/out shop promotions calendar,
- Engaging the customer through client engagement programs and being a consultant to them – creating an exciting environment to maximize every customer visit
- Conduct Business reviews to monitor the performance against sales plans and targets for the
- Sales and Distribution operations organization managing the Direct Sales partners and Mega
- Sales channels and provide clear objectives, daily tasks, targets and functional responsibilities to
- Territory Managers
- New initiative to increase wireless business
- Cross sell and up sell in existing customer base
- Driving business development programs for wireless offerings, Driving regional BD team to achieve the targets for wireless products
- Accountable for revenue generation as per AOP, Responsible for REC Net Adds, Gross Adds,
- Revenue for integrated business of GSM Products
- Ensuring achievement of budgeted sales, sales forecasting/implementation; market feedback on scheme performance and sales promotion
- Major Initiatives; successfully increased the MNP Contribution from 30% to 60 % through various initiatives at My Ideas & DSA, Rejuvenating the My Idea Store Productivity
- JIT.TECH
- Corporate Sales & B2C Head
- Digital Marketing & Corporate Hygiene
Sr. Manager Sales /Training and Development Manager
Tata Teleservices (M) Ltd
Rest of Maharashtra
12.2004 - 01.2014
- Was entrusted with the task of building the entire businesses from scratch in highly competitive markets with an eye on the bottom-line
- Responsible for identifying new channels avenues for expanding the reach for sales team to work on.
- Training and Onboarded more then 80+ Channels across Maharashtra for postpaid team and trained 200+ sales representatives across maharashtra.
- Softskills training , Product training , Sales Training , Ensuring the last mile is trained and has strong knowledge of the product & is efficient in communication.
- Conducting regular audits and upgrading the team regularly on new product development , new product launch , and ensuring the staff is well equipped with all the tools required.
- Responsible for Manpower Tracking, Recruitment and Training including Imparting Regular Product
- Imparting training to the field sales team to ensure productivity increases with the organization vision in mind.
- Track Sales on a daily basis and supervise sales activities
- Developed Corporate Account Like (I.B.M, VSNL, Tata Motor Finance etc) for IOIP Orders
- Conducting Sales & Service Camps in Corporate and SMEs
- Major Initiatives; Successfully drove the Project of Road Warrior (Data Connectivity through wireless solution) for Power Charges Services & Indosolutions Pvt ltd
- Provided data connectivity to almost 300 retailers in Pune for Power Charge
- Provided data Connectivity to almost all the Octroi
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Identified issues, analyzed information and provided solutions to problems.
Zonal Sales Manager
Tata Teleservices Ltd
04.2008 - 10.2011
- Accountable for revenue generation as per AOP, Responsible for REC Net Adds, Gross Adds, Revenue for integrated business of GSM, CDMA and Data
- Growth in wireless data products across region through SME Account Management & Channel
- Management & distribution through retailers
- Devising and driving programs for gaining market share via new customer acquisitions through channels for wireless business
- Quality of funnel and growth
- IOCR / COCP contribution as per ABP
- Track record of working effectively across organizational boundaries and with large matrixes teams
- Vendor Management and Reviews, Contract Negotiations, Account Management, Client Partner,
- Program Management, Cost Optimization, Product Development, Vendor
- Management/Relationship, Change Management
- Coaching and guiding the customer facing engines through trainings and customer visits , Work with service marketing for U&R activities , Responsible for channel enablement through constant engagement, training programs and sales support for wireless business
- New initiative to increase wireless business
- Cross sell and up sell in existing customer base
- Driving business development programs for wireless offerings, Driving regional BD team to achieve the targets for wireless products
- Identifying the areas and priorities on the basis of potential and cash maximum opportunities for
- HNI business development in short interval
- Leading a team of 5+ Area Sales Manager
- Acquisitions of high ARPU Subscribers for HNI Business Development along with leading, monitoring, motivating and directing the team for business acquisition & revenue generation
- Setting up of KRA's for Distributors/Channel Partners/ DSA and DSTs
- Imparting training to the Field Force
- Designing and reviewing monthly/quarterly business plans and coordinating with teams to achieve it
- Ensuring achievement of budgeted sales, sales forecasting/implementation; market feedback on scheme performance and sales promotion
- Responsible for achieving gross CDMA/ GSM sales and revenue targets
- Major Initiatives; Rejuvenating the entire sales department, consistently achieved AoP targets for gross sales and revenues, achieved revenue and DEL budget for the region, successfully increased
- Public wallet share per account and streamlined Churn Management enhancing zero usage with focus on
- TSP lines & amp reactivation.
Sr. Sales Executive
Bright Sparks, Tata Info Media Ltd
Rest of Maharashtra
12.2000 - 10.2004
- Was assigned the task of developing the entire Retail Network from scratch for Bright Sparks’
- Children Books
- Leading and Managing the team of Distributors and Retailers in Central and Western Maharashtra
- Appointing new Distributors and retailers for the assigned territory
- Creating a PJP plan for distributor sales man and monitoring the same through classified outlets
- Launching schemes for retailers based on their classifications
- Was responsible for Business Development through Sales Promotion
- Being a Self Starter could successfully cope with Multitasking on several occasions
- Public
- Successfully built up all Maharashtra sales & distribution set up for Bright sparks marketing & operations from scratch
- Responsible for billing, cash management and customer retention
- Major initiatives; was commended for administering and tracking Stocks containing 150 items and for successfully delivering promotional items through 500 retailers
- Developed major clients like Crossword and Westside for Bright Sparks
- Recognized as a catalyst for making Bright
- Sparks as one of the most successful Brands in the Country.
Skills
Training and development background
Training and demonstration development
Personnel training and development
Sales training and leadership
Training and Development
Training material development
Affiliations
M.B.A., (Finance) from IME Shejwalkars Management Institute, 2001
M.Com from Pune University, 2003
B.Com from Pune University, 1999
Additional Information
- AWARDS & RECOGNITION , Commended for successfully carrying out Road Warrior Projects for Data Services across Pune at all Octroi posts. Was instrumental in successfully acquiring approximately 300 Data Cards towards IBM (IOIP) Connections. Successfully distributed nearly 95 thousand nos for Bright Sparks across Maharashtra in a time span of 45 Days Awarded as the Top Sales Performer of the Year 2007-2008 for Post Paid Business in Tata Teleservices (M) Ltd.
Accomplishments
- Designed a 24-month blended learning, performance-based curriculum for inside sales teams.
- Trained more then 100 full time associates and 200+ flex-time associates.
- Developed few advanced training courses using LMS & Digital Marketing.
- Trained over 50 hiring managers on behavioral interviewing techniques, hiring processes and onboarding.
Software
Digital Marketing
Power Point Presentation
ERP Software
Interests
Sports, Music , Mentoring freshers , Carrier Guidance
Timeline
Sr Manager Business Development Western Region
Prep Ladder India Pvt Ltd
04.2022 - Current
General Manager National Sales & Operations
INTRA INDUSTRIES PVT LTD
04.2021 - 04.2022
Managing Partner
JIT.TECH
04.2018 - 03.2021
Asst General Manager / Sr Manager
IDEA Cellular Limited
02.2014 - 04.2018
Zonal Sales Manager
Tata Teleservices Ltd
04.2008 - 10.2011
Sr. Manager Sales /Training and Development Manager
Tata Teleservices (M) Ltd
12.2004 - 01.2014
Sr. Sales Executive
Bright Sparks, Tata Info Media Ltd
12.2000 - 10.2004