Summary
Overview
Work History
Education
Skills
Software
Certification
Timeline
Generic

HEMANT SINGH

New Delhi

Summary

Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. Resourceful cloud engineer experienced in evaluating and assessing client requirements and implementing infrastructure to solve identified problems. Harnessed code and cloud-native technologies to create scalable and user-centric systems. Strong negotiator with excellent value-driven solutions.

Overview

5
5
years of professional experience
5
5
years of post-secondary education
1
1
Certification
3
3
Languages

Work History

Cloud Support Associate

AWS
07.2022 - Current
  • Increased support quality with thorough troubleshooting and problem-solving techniques.
  • Contributed to cost-saving initiatives by analyzing resource usage patterns and recommending optimizations where necessary.
  • Worked with technologies such as IAM , ACM , Cognito, EC2,CHSM,KMS,Cloudtrail,policies,S3,secrets Manager.
  • Improved application performance by identifying bottlenecks and implementing appropriate solutions.
  • Developed comprehensive documentation for clients, facilitating smooth transitions in handling their cloud environments.
  • Used metrics to monitor application and infrastructure performance.
  • Boosted customer satisfaction by delivering prompt technical support and resolving complex issues.
  • Provided top-notch customer service while addressing client concerns regarding their cloud environments effectively.
  • Reduced downtime for clients by proactively monitoring and troubleshooting cloud-based issues.
  • Created custom scripts to automate repetitive tasks, increasing efficiency within the team.
  • Understood client needs and objectives by conducting proactive customer and data analysis.


Software Engineer

cybage
12.2020 - 05.2022
  • Worked in XAXIS PROJECT using js technology with content services team.
  • Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance.
  • Gathered and defined customer requirements to develop clear specifications for project plans
  • Done work on support,testing, qa and other activities to boost project work.

Internship Student

zensar
06.2019 - 07.2019
  • Wrote clean, clear and well-tested code for internship projects.
  • learned about various technology like js , java, frontend and thier best practices.
  • Analyzed source code to identify and rectify potential functionality issues.(qa)

Education

High School Diploma -

Indraprastha International School
New Delhi , India
05.2015 - 04.2016

Bachelor of Science - Information Technology

Bharatiya Vidyapeeth College of Engineer Pune
Pune, Maharastra , India
06.2016 - 10.2020

Skills

    Testing

    Code reviews

    HTML and XML

    Agile

    Software Development

    Client requirements

    JavaScript

    Python

    Programming

    Web developement

    Gtm and tracking code

    Problem solving

    Front end developement

    Os basics

    Networking basics concepts

    React

Software

Web developement

Basic unit testing

Agile process

Certification

AWS solutions architect associate SA-003

Timeline

AWS solutions architect associate SA-003

10-2022

Cloud Support Associate

AWS
07.2022 - Current

Software Engineer

cybage
12.2020 - 05.2022

Internship Student

zensar
06.2019 - 07.2019

Bachelor of Science - Information Technology

Bharatiya Vidyapeeth College of Engineer Pune
06.2016 - 10.2020

High School Diploma -

Indraprastha International School
05.2015 - 04.2016

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HEMANT SINGH