Driven & implemented the projects across Middle East, as a single person in charge for handling end to end deliverable of the insurance billing product, for the below 6 clients . Marsh Brokerage Firm– UAE(1), Bahrain (2), Oman (3), Egypt(4), Qatar(5), New India Assurance – Bahrain(6).
Quickly adapted to the fast pace of a start-up environment, and willingly took up new initiatives and challenges earning myself a significant place with the clients and withing the company.
Developed my domain knowledge by working with many Insurance and Broking clients across the Middle east region, in all phased of project, right from requirement gathering, User Orientation, UAT, Sign-off and until it goes live to production.
Worked with various stakeholders from client side and my management side travelling to onsite & offshore on-need basis, for all phases of project cycle from demo, negotiations, development , testing and delivery, documenting all the agreed items, identifying the gaps in requirement needs and arriving at common ground between the parties involved.
Ensured on-time delivery of all the projects I have worked on, with every roll out, in all of the regions considered and have never missed an deadline, as a person responsible to get the work done from Development and QC team in delivering the project.
Business Analyst
Tata Consultancy Services
Chennai
03.2014 - 06.2017
Played a key role in writing up the SRS, Use Cases, and other business documents for all the upgrades
Been proficient in client relation, maintaining good interpersonal, mobile and digital communication
Made sure all the results made, would work in par with conceptualization, solution definition and sanity check
Helped with getting business approvals from clients with good presentation and PowerPoint skills.
Education
Bachelor of Engineering - Electrical and Electronics Engineering
Anna University
Chennai, India
01-2013
PG Diploma in Yoga And Naturopathy ( Correspondence ) -
Tamil Nadu Physical Education And Sports University
Chennai
01-2016
MSc in Global Management ( Discontinued ) -
NEOMA Business School
Reims, France
01-2018
Skills
Banking and Financial Services
Brokerage and Insurance Services
Pensions ( USA ) / Retirements
Accomplishments
Trekking - Have done multiple treks across India.
Bike Driving - Driven Pan India Twice in addition to multiple local drives within south India
Swimming - Completed OWD Open Water Diver certificate issued by PADI, Certified Coach for Freediving with the FCOA organization
Affiliations
9 years of Experience in BFS (Banking and Financial Services) Domain
Strong Analytical and Problem Solving skills.
Techno-functional expertise in liaising between PMO, Client Business and Tech Teams
Innovative and creative attitude in overcoming the day-to-day business hurdles.
Area of experience
Process Improvement
Business Analysis
Business Documentation
Project Management
Client Relations
Strategic Planning
IT Development / Support
Quality Assurance
Project Presentation
Requirement Gathering
Certification
Retirement Planning Fundamentals (Part 1), online course Conducted by ASPPA (American Society of Pension Professionals and Actuaries)
Preparing for CBAP - Certified Business Analysis Professional, that is being conducted by IIBA - International Institute of Business Analysis
Timeline
Business Analyst
Beyontec Solutions / Azentio Software
08.2018 - Current
Business Analyst
Tata Consultancy Services
03.2014 - 06.2017
Bachelor of Engineering - Electrical and Electronics Engineering
Anna University
PG Diploma in Yoga And Naturopathy ( Correspondence ) -
Tamil Nadu Physical Education And Sports University