HEMANTH GURNULE
Hyderabad
Summary
Accomplished professional with extensive experience in telecommunications and financial services, specializing in billing systems and credit card application processing. Managed billing system applications at Verizon Communications, utilizing COBOL, JCL, and DB2 to enhance operational efficiency and resolve customer issues. Executed credit card application processing at American Express for US and Latin American markets, leveraging Control-M and Changeman for optimal data management. Strong competencies in requirement analysis, design, coding, testing, deployment, and defect resolution, with a focus on advancing mainframe technology expertise.
Overview
10
10
years of professional experience
Work History
NBBE – National Business Billing Engine
Verizon Communications
05.2019 - Current
- Conducted requirement analysis, design, coding, and unit testing for billing applications.
- Performed regression testing and deployment of new system features.
- Presented designs for peer and client review to ensure alignment with specifications.
- Monitored production jobs to maintain operational efficiency and resolve defects.
- Addressed customer billing issues using ServiceNow to enhance resolution speed.
- Managed post-production issues through Jira to ensure timely fixes.
US Membership Rewards, CoBrand, Rebates, ENLIST (USMR-CRE)
AMEX American Express, Inc.
05.2015 - 05.2019
- Analyzed requirements to establish clear technical specifications and design documents.
- Developed and coded transaction screens using mainframe technologies to enhance user experience.
- Facilitated peer and client reviews to validate design concepts effectively.
- Prepared unit test plans and captured cases to ensure comprehensive testing.
- Executed defect fixes to maintain system integrity and performance.
- Processed credit card applications, performing data scrubbing and validation checks.
- Coordinated with downstream systems for accurate communication of application decisions.
- Leveraged COBOL, JCL, and DB2 technologies in project development.
Education
B.E - Biomedical Engineering
OSMANIA university
HyderabadHIGHER SECONDARY EXAMINATION -
Narayana Jr college
KukatpallySECONDARY SCHOOL CERTIFICATE -
Sri Saraswathi Shishu mandir
AdilabadSkills
- Cobol programming
- JCL
- VSAM
- DB2
- Endevor
- SQL
- CICS
- JIRA
- File Aid
- SDSF
Areas Of Interest
- Mainframe
- BMC Mainview for z/OS
- DB2 Utilities
- REXX
- Easytrieve
- IDE Tools like Topaz
- MQ Web Services
- Agile Software Development
- Dev-Ops
- Jira
- Servicenow
Timeline
NBBE – National Business Billing Engine
Verizon Communications
05.2019 - Current
US Membership Rewards, CoBrand, Rebates, ENLIST (USMR-CRE)
AMEX American Express, Inc.
05.2015 - 05.2019
B.E - Biomedical Engineering
OSMANIA university
HIGHER SECONDARY EXAMINATION -
Narayana Jr college
SECONDARY SCHOOL CERTIFICATE -
Sri Saraswathi Shishu mandir
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