Hemanth Kaundinya
Project/Program Manager At Accenture
Bengaluru
Summary
Over 20 years of progressive experience in software development, technical leadership, and large-scale transformation engagements within the telecom sector. Currently leading hybrid project teams at Accenture India, driving complex telecom transformation programs through a blend of Agile and Waterfall methodologies. A strong client-centric approach is applied throughout the entire project lifecycle, from Statement of Work finalization to design, execution, launch events, and value realization. Hands-on experience as a Product Owner for GenWizard and TDL ChatBOT initiatives complements expertise in project management. A commitment to staying ahead of emerging technologies fuels ongoing involvement in upskilling and implementing Generative AI advancements for organizational benefit.
Overview
23
23
years of professional experience
3
3
Certifications
Work History
Senior Scrum Master
Accenture India Pvt Ltd
10.2025 - Current
- Handling 2 Scrum teams of size 12 people each.
- Coaching the teams, and performing all scrum master responsibilities on an agile team
- Conduct the SoS weekly calls with 3 other scrum teams to maintain cadence with respect to the PI
- Discuss Improvements across the Program on SoS call.
- Drive initiatives to leverage possibilities of using AI across the all the scrum teams
- Collaborate with the PO during Product backlog refinement sessions
Technical Delivery Lead
Accenture India Pvt Ltd - Client: VMO2 UK
10.2024 - 09.2025
- Leading a large-scale transformation initiative for VMO2, overseeing the migration of the entire eBilling platform to a modern OS and hardware infrastructure.
- Playing a dual role as both Technical Delivery Lead and Project Manager, leveraging proven track record in project execution and delivery management.
- Assuming complete ownership across all phases of delivery—collaborating with Engineering and Design teams, driving solution brainstorming, and ensuring alignment on approach—while also planning, tracking, and reporting key milestones and roadmaps to senior leadership.
- Coordinating with over 20 high-influence stakeholders and delivering significant business value, achieving approximately £1 million in annual savings in maintenance costs.
RFP Internal work
Accenture India Pvt Ltd
02.2025 - 03.2025
- Participated in cost discussions in determining the new T&M rates for resources as part of the renewal cycle.
- Collaborated and shared experience and knowledge with the pre-sales team on potential new role opportunities.
- Coached a small team to present in the 're-thinking the way we work' initiative to present an alternate governance model for a wholesale program.
Technical Project Manager
Accenture India Pvt Ltd - Client: VMO2 UK
09.2024 - 03.2025
- Led the TDL Chatbot Project as Scrum master, collaborating with the PO to translate client requirements into well-defined, actionable deliverables.
- Effective facilitation of all Scrum ceremonies.
- Metric generation and presentation on the Monthly steer Co meetings for chatBOT.
- Partnered with an innovation team to design and develop a GenAI-based Legacy Code Converter module within the Accenture GenWizard Ecosystem.
- Worked on Backlog refinement activities for the Chatbot project, including user story creation, prioritization, and grooming to ensure alignment with client business objectives.
Technical Project Manager
Accenture India Pvt Ltd - Client VMO2 UK
04.2021 - 08.2024
- Led and managed a UK Government regulatory project for OFCOM, ensuring compliance and successful delivery.
- Executed the migration of 13 million customers to the Auto BACS (Automated Clearing System) capability with zero major disruptions.
- Achieved business value due to this project by reducing call center overhead time by 40% and reducing paper cost by about 80%.
- Collaborated effectively with multiple Scrum teams, fostering alignment and smooth cross-team delivery.
- Partnered closely with the Product Owner (Digital Platforms) to support backlog prioritization and story refinement.
- Adopted a phased delivery approach, enabling seamless go-live with minimal issues and strong coordination across all teams.
- I was promoted to the next leadership level in recognition of my consistent project delivery excellence and ability to drive successful outcomes across complex initiatives.
Delivery Lead
Tech Mahindra Ltd - Client British telecom
06.2019 - 04.2021
- Prioritized and scoped CE stories into the sprint backlog based on value.
- Ensured adherence to BT's process quality gates across all stages.
- Managed risks, dependencies, issues, resources, costs, and scope changes during sprints.
- Oversaw testing, sign-off, and deployment of the release train to production.
- Provided one week of warranty support post-deployment.
Scrum Master
Calpion Technologies - Client KOHLER USA
08.2018 - 06.2019
- Formed and led a Scrum team, establishing a full Agile/Scrum-based delivery framework.
- Played a key role in ensuring successful product delivery and adoption.
- Used UIPath Workflow Automation tool for KOHLER - Employee On-boarding portal on SAP system.
- The establishment of delivery cadence was well appreciated by client KOHLER, enabling a smooth project release cycle and successful kickoff.
E2E Delivery Manager
TechMahindra Ltd - Client British Telecom
03.2011 - 07.2018
- Scoped CE stories into sprint backlog, managed risks, dependencies, and issues through development, testing, and sign-off.
- Led release management including deployment to production, post-deployment warranty support, and input into disaster recovery planning.
- Played an important role of backlog prioritization within my area and collaborate closely with the Engineering team to manage dependencies and Risks - lead about 35 production releases in a span of 5 years.
- I have worked also separately with Three ie. (Ireland) client to develop a Operation readiness template and lead the Pre-Production check list at Onsite location (Dublin)
- Operational readiness included, Security, Data Protection and Disaster recovery plans before the Production deployment
- This was for a Voice Mail customer migration work for Three.ie to migrate about 3 million customers to new Voice mail platform.
Team Lead
IBM India Pvt Ltd - Client AT&T
02.2010 - 02.2011
- Played a role of Team Lead for AT&T-IBM ASSOC program to re-engineer their Customer PoS application.
Lead Associate Developer
TechMahindra, Singapore - Client Starhub
02.2007 - 02.2010
- Worked on Enterprise and Core Java Technologies including BEA Weblogic Servers for Order Orchestration layer.
- Was responsible in managing and Optimizing the Databases.
- Worked on the popular Ajax framework for UI asynchronous updates
- Successfully managed stringent project delivery timelines during onsite assignment for Starhub Client Singapore.
- Was Promoted to next career level for outstanding contributions.
Software Engineer
Avani Systems - Client Bucyrus (CAT)
07.2005 - 01.2007
- Worked extensively on Java Servlets and applet development
- Developed a LDF parser using Core Java as a separate application from stratch
- On this start-up company, my application 'Parts Link' was the first to launch on Production and was well recognized by the Client and my Organization.
- Led the launch of this Application single handedly as a Individual Contributor
Developer
IRCA Systems Pvt Ltd
12.2004 - 04.2005
- Worked on struts 1.2 to build their in-house office Attendance system for employees.
Java Developer
CCS - Client ATMEL USA
04.2003 - 12.2004
- Developed Smart Card applications and Cash Register modules.
- Worked with VC++ embedded DLLs and Core Java Swing for the presentation layer.
Education
Masters - Computer Application (MCA)
IGNOU
New Delhi05.2006
Bachelors - Science (B.Sc)
Bangalore University
04.2001
Skills
Project/Program Management
AWARDS
Growth Catalyst Award Accenture 2024, ACE Award Accenture 2023, ACE Award TechMahindra 2015
Certification
Leadership with Gen AI ISB Hyderabad 2024
Timeline
Senior Scrum Master
Accenture India Pvt Ltd
10.2025 - Current
RFP Internal work
Accenture India Pvt Ltd
02.2025 - 03.2025
Technical Delivery Lead
Accenture India Pvt Ltd - Client: VMO2 UK
10.2024 - 09.2025
Technical Project Manager
Accenture India Pvt Ltd - Client: VMO2 UK
09.2024 - 03.2025
Technical Project Manager
Accenture India Pvt Ltd - Client VMO2 UK
04.2021 - 08.2024
Delivery Lead
Tech Mahindra Ltd - Client British telecom
06.2019 - 04.2021
Scrum Master
Calpion Technologies - Client KOHLER USA
08.2018 - 06.2019
E2E Delivery Manager
TechMahindra Ltd - Client British Telecom
03.2011 - 07.2018
Team Lead
IBM India Pvt Ltd - Client AT&T
02.2010 - 02.2011
Lead Associate Developer
TechMahindra, Singapore - Client Starhub
02.2007 - 02.2010
Software Engineer
Avani Systems - Client Bucyrus (CAT)
07.2005 - 01.2007
Developer
IRCA Systems Pvt Ltd
12.2004 - 04.2005
Java Developer
CCS - Client ATMEL USA
04.2003 - 12.2004
Bachelors - Science (B.Sc)
Bangalore University
Masters - Computer Application (MCA)
IGNOU