Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
PROJECTS
STRENGTHS
Timeline
Generic

Hemanth Kumar

Chennai

Summary

Results-oriented Compliance and Operational Risk Management Specialist with over 15 years of experience in third-party risk management, transaction monitoring, AML compliance, and regulatory risks in Local (RBI) and international guidelines. Expert in strategic reporting, quality assurance, sanctions screening, and due diligence. Key achievements include boosting productivity by 50%, enhancing service levels by 40%, and achieving a 20% revSeeking a Compliance and Risk Operations Manager position at a company focused on ensuring operational resilience, regulatory adherence, and driving productivity through strategic training and cross-functional team leadership.ross-functional team leadership.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Compliance and Operational Risk Specialist

Citicorp Services India Private Limited
Chennai
08.2015 - 06.2024
  • Strategic Reporting & Forecasting: Directed monthly and ad hoc forecasts and schedules, providing the VP with critical insights for informed decisions.
  • Quality Assurance Leadership: Led QA discussions, providing feedback that enhanced team performance and process efficiency.
  • Sanctions Screening & Due Diligence: Redefined sanctions screening and supplier onboarding for thorough due diligence and enhanced compliance as per the RBI and International guidelines.
  • Operational Efficiency Optimization: Boosted productivity by 50% through eliminating non-value-added activities, enhancing efficiency.
  • Tool Utilization Improvement: Enhanced user engagement with the Citi Workflow Tool by 15% through process simplification and improved usability. Service Level Enhancement: Improved service levels by 40% through thorough rejection analysis and targeted training, ensuring heightened compliance and operational efficiency.
  • Audit Management & Compliance: Independently managed internal and external audits, conducting thorough process walkthroughs, and addressing queries to ensure complete compliance as per the RBI and International guidelines..
  • Executive Reporting & Presentation: Prepared and presented comprehensive monthly MIS reports and key metrics to senior management, driving data-driven strategic decisions and achieving a 20% revenue increase within one month.
  • Data-Driven Risk Mitigation: Implemented data-driven methods to detect early warning signals of emerging risks, enabling proactive and effective risk mitigation as per the RBI and International guidelines.
  • Team Leadership & Development: Led cross-functional teams, fostering continuous improvement and operational excellence through regular training and support.
  • Project Management & Collaboration: Maintained real-time project management data, enabling seamless updates, collaboration, and efficient record searches for stakeholders.
  • Process Optimization: Optimized business processes systematically, enhancing efficiency, and achieving superior results.

Senior Analyst

Scope International Ltd
Chennai
12.2012 - 08.2015
  • Investigations and Monitoring: Established efficient procedures for timely investigations and consistent monitoring. Ensuring regulatory compliance and operational consistency across teams.
  • Policy Compliance Reviews: Conducted annual reviews of bank policies and procedures, ensuring regulatory compliance and integrating operational changes as necessary.
  • Risk Mitigation & Communication: Monitored daily employee and customer remittance activities to identify AML/CFT and sanctions risks. Communicating findings to business lines and providing recommendations for relationship management as per the RBI and International guidelines.
  • Training & Escalation: Delivered compliance training and escalated critical risk concerns to senior management, focusing on KYC, OFAC, cross-border wire transfers, PEPs, and money transfer businesses.
  • Quality Assurance & Audits: Led quality assurance initiatives through on-site evaluations, internal audits, and analysis of economic data to optimize operational practices as per the RBI and International guidelines.
  • Transaction Screening & Alert Management: Screened ACH transactions, identified AML system gaps, confirmed positives, and addressed potential false alerts to ensure accurate transaction monitoring.
  • Suspicious Activity Reporting: Collaborated with Compliance and Relationship Officers to investigate suspicious transactions. Escalating cases and recommending the submission of Suspicious Activity Reports (SAR) when necessary, as per the RBI and International guidelines.

Senior Processing Officer

Tcs-eserve Ltd FKA eServe International Ltd
Chennai
05.2006 - 12.2012
  • Reviewed and processed incoming applications for accuracy and completeness.
  • Verified documents to ensure compliance with regulations.
  • Compiled, sorted and verified data from multiple sources.
  • Resolved discrepancies in data received from clients or other departments.
  • Maintained records of all activities related to processing applications.
  • Performed quality control checks on completed applications prior to submission.

Education

Bachelor of Arts - Economics

Loyola College, University of Madras
Chennai
07-2000

Skills

  • Third-Party Risk Management as per the Local and International guidelines
  • Anti-Money Laundering
  • Compliance & Operational Risk Management as per the Local and International guidelines
  • Risk Control & Mitigation as per the Local and International guidelines
  • Transaction Monitoring
  • Strategic Planning & Leadership

Accomplishments

  • Streamlined Processes Developed : SharePoint and rolled it out across sites which enhanced the process controls.
  • Enhanced data integration : Led a critical data integration project that consolidated multiple data sources into a single, coherent framework, increasing data accessibility for all departments.
  • Awards & Recognition : Received ARC award at Chennai-site level for May '17. Received TPU Employee award for Sep 2016 and Citi Gold & Silver awards for various projects from Stakeholders & Senior Leadership Team in Citi.
  • Enhanced Compliance Screening : Redefined due diligence, improving sanctions compliance significantly.
  • Operational Productivity Boost : Boosted productivity by 50% through efficiency enhancements.
  • Service Level Improvement : Implemented initiatives resulting in significant service level improvements through streamlined processes and enhanced operational efficiency.
  • Revenue Increase Initiative : Achieved a 20% revenue increase in one month through strategic reporting

Certification

  • Certified Scrum Master : Proven expertise in facilitating agile processes, enhancing team collaboration, and driving continuous improvement to deliver high-quality project outcomes.
  • Anti-Money Laundering and Know Your Customer certification : Extensive experience in regulatory compliance, risk assessment, and implementing robust financial crime prevention strategies.
  • Certified in Project Management : Certified in Project Management with a track record of successfully leading cross-functional teams, managing timelines and budgets, and delivering projects that meet strategic objectives and stakeholder expectations

PROJECTS

  • Analytics Dashboard Enhancement Project 2022 - 2023 Chennai, TN : This initiative resulted in a 30% improvement in reporting efficiency, allowing for quicker and more accurate decision-making across the organization.

STRENGTHS

  • Results-Oriented : Proven track record of achieving desired outcomes and exceeding performance expectations consistently.
  • Analytical Capabilities : Strong ability to analyze complex situations, identify root causes, and implement effective solutions.
  • Regulatory Adherence : Skilled at ensuring compliance with regulatory standards and best practices mitigating operational risks.
  • Team Leadership : Experienced in leading and developing cross-functional teams to achieve operational excellence and continuous improvement.

Timeline

Compliance and Operational Risk Specialist

Citicorp Services India Private Limited
08.2015 - 06.2024

Senior Analyst

Scope International Ltd
12.2012 - 08.2015

Senior Processing Officer

Tcs-eserve Ltd FKA eServe International Ltd
05.2006 - 12.2012

Bachelor of Arts - Economics

Loyola College, University of Madras
Hemanth Kumar