Hemanth M
Bengaluru
Summary
Resourceful Coordinator known for high productivity and efficient task completion. Specialize in project management, event coordination, and workflow optimization. Excel in communication, problem-solving, and time management, ensuring successful project outcomes through effective leadership and teamwork.
Overview
1
1
year of professional experience
1
1
Certification
Work History
S2P Coordinator
AECOM
Bengaluru
01.2024 - Current
- Appointed as an essential contributor to the Tier 1 Helpdesk team after excelling in handling high-volume Tier 2 cases.
- Successfully handled over 8,000+ Tier 2 helpdesk cases, earning high appreciation from clients and requestors for exceptional supplier management skills.
- Managed daily team allocations, ensuring adherence to SLA reporting standards.
- Simultaneously oversaw the Outreach and Positive Confirmation processes while addressing employee issues within the Task Force.
- Spearheaded automation initiatives, reducing manual invoice processing time by 40% using Power Automate.
- Developed and maintained Power BI dashboards for Pcard transactions, NA team automation, and issue tracking.
- Designed and implemented an EMEA productivity tracker using MS Access, enhancing data visibility and decision-making.
- Managed vendor helpdesk support, ensuring timely resolution of financial queries and vendor requests.
- Led the banking details update process, ensuring compliance and accuracy in financial transactions.
- Created the GBS Academy roadmap, streamlining training and professional development initiatives.
Education
MBA - Finance
JAIN Deemed-to-be University
BengaluruBachelor of Commerce - (Accounting & Finance)
ASC Silver Valley Degree College
Bengaluru 09-2023
High School Diploma -
Silver Valley Public PU College
Bengaluru 03-2020
SSLC -
Anupama English School
S.S.L.C04-2018
Skills
- Vendor & Invoice Management
- Workflow & Query Management
- Process Automation (Power Automate, MS Access)
- Strong Verbal & Written Communication
- MS Office Suite Proficiency
- Strategic Problem-Solving
- Supplier management
- Power Automate
Accomplishments
- State-Level Netball Competition – Represented Karnataka in netball.
- International Academic Wiz (IAW) Finalist – Ranked in the Top 10 globally.
- Inter-College Volleyball & Debate Competitions – Competed at high levels.
Certification
- Certificate in Investment Banking – JP Morgan
- Certificate in Commercial Banking – JP Morgan
- Finance Job Simulation – Citi
- Certification in Professional Development – Anudip Foundation Social Welfare
- Certification in Cloud Fundamentals – Anudip Foundation Social Welfare
- Certification in Workplace IT – Anudip Foundation Social Welfare
- Certification in Professional & Communicative English – Anudip Foundation Social Welfare
- Certification in Office Automation – Anudip Foundation Social Welfare
Timeline
S2P Coordinator
AECOM
01.2024 - Current
MBA - Finance
JAIN Deemed-to-be University
Bachelor of Commerce - (Accounting & Finance)
ASC Silver Valley Degree College
High School Diploma -
Silver Valley Public PU College
SSLC -
Anupama English School
Similar Profiles
Kenneth P. KarasekKenneth P. Karasek
Weld Inspector / Supplier Quality Representative at AecomWeld Inspector / Supplier Quality Representative at Aecom
Muhammad JalalMuhammad Jalal
Environmental & Sustainability Senior Consultant at AECOMEnvironmental & Sustainability Senior Consultant at AECOM
Simon TronelSimon Tronel
Right of Way Agent at AECOMRight of Way Agent at AECOM