HEMANTH NAIDU
Hyderabad
Summary
BUSINESS HEAD | LAST-MILE LOGISTICS | TECHNOLOGY & GROWTH
Experienced technology and business leader with a strong background in logistics platforms, digital transformation, and marketing technology. Proven track record of building scalable systems, driving revenue growth, and leading large cross-functional teams.
Specialized in data-driven decision making, operational optimization, and stakeholder management, with a focus on delivering high-impact business outcomes.
Overview
14
14
years of professional experience
Work History
Head of Business Operations & Tech
BMPS & PICKKUP
Hyderabad, India
10.2023 - Current
- Led a cross-functional team of over 50 members in tech and operations to achieve strategic objectives.
- Develop and implement the company's strategic plan for logistics operations, aligning with overall business objectives. Identify growth opportunities, market trends, and competitive strategies to drive business expansion.
- Expanded platform to over ₹3 crore MRR within the first year.
- Spearheaded the development of a scalable logistics application, enhancing real-time tracking, smart dispatch, and route optimisation.
- Spearhead product strategy that enhances B2B logistics enablement for SMEs.
- Optimise the end-to-end supply chain processes, ensuring timely and cost-effective delivery of goods. Coordinate with internal stakeholders, suppliers, and logistics partners to enhance operational efficiency, reduce lead times, and minimise inventory holding costs.
- Evaluate and implement technology solutions to enhance operational efficiency, automate processes, and improve visibility throughout the logistics operations. Identify and adopt industry-leading technologies such as tracking systems, warehouse management systems, and route optimisation software to streamline operations.
- Strengthened end-to-end logistics offerings by bridging line-haul operations with tech-enabled last-mile execution.
- Collaborated on operational alignment, pricing models, and service workflows to improve delivery timelines and customer experience.
- Enhanced network utilisation by leveraging Pickkup’s delivery partner ecosystem and technology-driven dispatch systems.
- Enabled scalable B2B logistics execution by leveraging BMPS’s extensive branch network, alongside Pickkup’s technology-driven dispatch and tracking systems.
- Supported partnership development with major companies, including Amazon, Flipkart, and Reliance Retail. Assisted in managing relationships with leading firms such as Future Retail, Ratnadeep, Delhivery, Xpressbees, and Shadowfax.
DIRECTOR
Verizon
Hyderabad, India
01.2016 - 09.2023
- Spearheaded strategic initiatives across operations and business functions.
- Cultivated stakeholder relationships to drive organisational growth.
- Established a digital transformation team to enhance marketing strategies, and drive innovation.
- Acquired 3.2 million customers within three months through strategic marketing initiatives.
- Implemented Adobe Marketing Cloud and real-time marketing systems to enhance digital strategies.
- Executed GTM strategy to enhance market penetration and product visibility.
- Managed annual budgeting and financial planning processes, optimising resource allocation and cost control.
- Developed and maintained strategic partnerships with key industry players, enhancing business networking and collaboration.
PRINCIPAL ARCHITECT
Prokarma
Atlanta, USA
07.2014 - 12.2015
- Spearhead digital marketing transformation initiatives to enhance brand presence, and engagement.
- Implemented integrated marketing automation analytics and campaign systems to optimise marketing strategies.
- Oversaw offshore and onsite teams to ensure effective project execution and alignment with organisational goals.
- Completed projects within tight deadlines to client specifications.
- Conducted consultations with clients to obtain project requirements and budget.
SENIOR MARKETING CONSULTANT
Comcast Business
Philadelphia, USA
01.2013 - 06.2014
- Spearheaded B2B and B2C marketing initiatives to drive brand awareness, and customer engagement.
- Optimised analytics-driven campaigns to enhance overall performance and engagement.
- Automated reporting to enhance decision-making processes, and marketing strategies.
- Helped teams reach ambitious sales objectives with multi-channel marketing campaigns.
- Identified market gaps for new and updated products and services.
- Collated consumer data for product preference analysis and campaign optimisation.
MARKETING CONSULTANT
Trisync Technologies
Edison, USA
12.2011 - 12.2012
- Implemented and reported on marketing analytics to drive strategic decisions.
- Executed competitor analysis and market research.
- Spearheaded marketing and data initiatives to enhance brand visibility, and engagement.
- Stayed up to date on social media developments and marketing trends to test and implement.
- Managed email marketing initiatives, crafting compelling content that boosted open rates and conversions.
Education
Master of Science - Computer Science
Fairleigh Dickinson University
Teaneck, USA2012
Bachelor of Science - Computer Science
VNR Vignan Jyothi Institute of Engineering & Tech
Hyderabad, TG2010
Skills
Core Competencies, Technical Skills
Logistics and Operations
- Last-mile delivery platforms
- Routing and Dispatch Optimisation
- Logistics Workflow Design
- SLA and Performance Management
Technology and Analytics
- Real-time tracking systems
- Data Analytics and Decision-Making
- Marketing Automation Platforms
- Cloud and Data Systems
Leadership and Strategy
- Team leadership (50 teams)
- Stakeholder and vendor management
- Enterprise Partnerships
- Revenue growth strategy
- Adobe Experience Manager, Adobe Campaign, Eloqua, and Responsys
- Google Analytics, Adobe Analytics, Tableau
- Salesforce, Siebel CRM
- Data warehousing, ETL, and tag management
- Cloud Security and Data Governance
Timeline
Head of Business Operations & Tech
BMPS & PICKKUP
10.2023 - Current
DIRECTOR
Verizon
01.2016 - 09.2023
PRINCIPAL ARCHITECT
Prokarma
07.2014 - 12.2015
SENIOR MARKETING CONSULTANT
Comcast Business
01.2013 - 06.2014
MARKETING CONSULTANT
Trisync Technologies
12.2011 - 12.2012
Master of Science - Computer Science
Fairleigh Dickinson University
Bachelor of Science - Computer Science
VNR Vignan Jyothi Institute of Engineering & Tech
Professional Summary
- Built and scaled a last-mile delivery platform with rapid market traction
- Achieved ₹3 Cr+ Monthly Recurring Revenue (MRR) within the first year
- Led 50+ cross-functional team members.
- Strong expertise in Technology in logistics workflows, routing, dispatch, and platform development
- Proven ability to drive enterprise partnerships and long-term contracts