Summary
Overview
Work History
Education
Skills
Certification
Languages
Hobbies and Interests
Internships
Timeline
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Hemanth Peela

Hemanth Peela

Hyderabad,TS

Summary

Dynamic Tourism professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Passionate about crafting memorable journeys. Global thinker with a knack for innovation. Ready to redefine travel experiences with style.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Executive - (Leisure Travel - Outbound)

Thomas Cook
02.2023 - Current
  • Versatile Sales executive with a strong background in the travel industry, adept at driving sales and providing exceptional customer service.
  • Skilled in ticketing and Visa coordination, effectively handling end-to-end travel arrangements for clients.
  • Proven track record of exceeding sales targets, while ensuring seamless ticketing processes and visa assistance.
  • Committed to delivering personalized and building long-lasting client relationships.
  • I blend my passion for sales with my love for travel to curate unforgettable journeys for our valued customers.
  • Enhanced customer satisfaction by streamlining communication channels and improving response times.
  • Established long-term client relationships through consistent delivery of high-quality products and services.

Event Coordinator

Windowsquare
10.2019 - 11.2020
  • Created client files and maintained meticulous organization of event documents.
  • Worked with other event professionals in the handling of arrangements at events.
  • Worked to understand client visions and find services that supported those visions.
  • Worked to ensure a neat and attractive sales environment, and assisted in the setup of visual displays.

Admin

Amazon (VRE Enterprises)
09.2018 - 09.2019
  • Handled and oversaw the daily transport of art and objects.
  • Ensured that customer requirements were met with the highest possible standards.
  • Filed claims with carriers and insurance companies regarding damages or losses.
  • Established direction while maintaining positive communication with all employees.
  • Handled customer claims for problems or losses.

Education

MBA - Tourism And Hospitality Management

National Institute of Tourism and Hospitality Management
09.2023

Bachelor Of Business Administration - undefined

Bharathiar University (SUN Institute of Tourism and Hospitality Management)
08.2018

MPC - Board Of Intermediate Education(AP)

Sri Chaitanya Jr College
04.2013

SSC - Secondary State Board of Education (AP)

Saint Francis De Sales High School
04.2011

Skills

  • Decision Making
  • Fast Learner
  • Customer Service
  • Teamwork
  • Problem Solving
  • Operations management
  • Customer-oriented

Certification

  • State Level Science Talent Search, Visakhapatnam Unified Council Achieved certification from State Level Science Talent Search Examination with 8 Points.
  • NCC 6A Squad Training, Visakhapatnam Achieved 'A' certificate of NCC from combined Annual Training.

Languages

English
Hindi
Telugu

Hobbies and Interests

Reading Books, Playing Shuttle, Travelling, Cooking

Internships

  • HR Trainee, Bajaj Hotels Pvt Ltd., Visakhapatnam September 2016 — November 2016 Assisted Senior HR members with various tasks daily. Maintained extremely well-organized records and handled all HR matters with confidentiality and the application of company standards. Assisting with the administration of performance management programs. We maintain employee records and documents.
  • Intern, TRIPFRIDAY, Travel Agency, Hyderabad July 2022 — October 2022 Served as a dedicated and supportive Intern in a fast-paced environment. Research travel destinations and options to assist clients in making informed decisions. Processing payments and handling other administrative tasks. Maintaining client records and documents. Participating in training and development activities to gain knowledge and skills in travel.

Timeline

Executive - (Leisure Travel - Outbound)

Thomas Cook
02.2023 - Current

Event Coordinator

Windowsquare
10.2019 - 11.2020

Admin

Amazon (VRE Enterprises)
09.2018 - 09.2019

Bachelor Of Business Administration - undefined

Bharathiar University (SUN Institute of Tourism and Hospitality Management)

MPC - Board Of Intermediate Education(AP)

Sri Chaitanya Jr College

SSC - Secondary State Board of Education (AP)

Saint Francis De Sales High School

MBA - Tourism And Hospitality Management

National Institute of Tourism and Hospitality Management
Hemanth Peela