Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

HemanthKumar D

Bengaluru

Summary

Having 3.5 years of experience in Azure virtual desktop.

Experienced in AZURE VIRTUAL DESKTOP with a proven track record of success in managing and deploying cloud-based desktop and Remote App environments.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Infra Managed Service Analyst

Accenture Solutions PVT LTD
Bengaluru
10.2021 - Current

Having 3.5 years of experience in Azure virtual desktop

Managed and deployed Azure Virtual Desktop (AVD) environments for a large enterprise client.

Windows 10/11 Multi-Session Configuration

Created and maintained custom images within the AVD environment.

Administered user groups and managed access permissions.

Provided technical support and issue resolution for end users.

Diagnosed and resolved issues related to Azure Virtual Desktop.

Performed regular maintenance and updates on virtual machines.

Applied critical security patches to ensure VM security and compliance.

Strong understanding of virtual networks, Subnets, NSGs and firewall configurations.

Managed Azure NetApp Files for scalable storage solutions (for FSLogix profile storage).

FSLogix Profile Containers Management

Deployed remote applications for seamless user access.

Knowledge in Intune.

Took part in troubleshooting sessions and high-priority escalation calls.

Actively contributed to resolving issues during troubleshooting and critical support calls.

Assists in monitoring system performance and optimizing resource utilization by using the Control up and Nerdio.

Assists in deploying, maintaining, and scaling cloud-based solutions.

Citrix managment.

Education

Bachelor of Engineering - Electronics And Communication Engineering

Bangalore Institute of Technology
Bengaluru
08-2021

Diploma - Electronics And Communication Engineering

Govt Polytechnic Chintamani
Chintamani
07-2018

Skills

  • Azure Virtual Desktop
  • Technical support
  • Security patching
  • Network configuration
  • Citrix management
  • Performance monitoring
  • Nerdio platform
  • Basics of Microsoft Intune
  • Controlup Monitoring
  • Service now (Handling incidents and requests)
  • Azure active directory
  • Fslogix management
  • SCCM deployments
  • User access management
  • System monitoring

Certification

Microsoft Certified: Azure Fundamentals - AZ 900

Microsoft 365 Certified: Fundamentals - MS 900

Microsoft Certified: Azure Administrator Associate - AZ 104

Microsoft Certified: Azure Virtual Desktop Specialty - AZ 140

Timeline

Infra Managed Service Analyst

Accenture Solutions PVT LTD
10.2021 - Current

Bachelor of Engineering - Electronics And Communication Engineering

Bangalore Institute of Technology

Diploma - Electronics And Communication Engineering

Govt Polytechnic Chintamani
HemanthKumar D