Vendor Management, Microsoft excel, Microsoft word
HemChander Singh
Operations & Project, Rich Experience Of 14years In Healthcare
New Delhi
Summary
Methodical individual follows precise instructions and procedures in support of research. Knowledgeable about scientific methodologies and exhibits meticulous attention to detail. Excellent observation, reporting and data management skills.
As Operations Manager (6 yr experience) in Medical and Hospital Operations, I have always consistently put my team at the top of the team and led the way. With a bachelor's degree in MLT and a minor in marketing, my goal is to obtain a managerial position for a healthcare company that promotes dedication and goal-oriented thinking with a fair salary package and benefits.
Overview
16
16
years of professional experience
3
3
Certifications
3
3
Languages
Work History
City Operation Manager
Healthians
New Delhi
04.2016 - Current
- Appointed and managed department heads to maintain smooth operations between different functional areas.
- Kept municipal operations in compliance with city ordinances, state requirements and federal laws.
- Maintained department productivity and standards through proactive management of teams and policies.
- Monitored and supported bidding and proposal process.
- Daily MOM with all RM for daily Performance and MTD Data ,NPS ,Revenue
- The Operational Safety Audit (IOSL) Program is an internationally recognized and accepted evaluation system designed to assess the operational management and control systems of a field sample collection.
- Evaluated development plans against city regulations and available data.
- Handling complete responsibility of Accessioning Department, phlebotomy, front desk & outsource department Team handle, Duty roster Query handle internal & external by mail & telephonically
Operations Manager in Phlebotomist
LAB FOR SURE |
New Delhi
04.2015 - 04.2016
- Plan and organize the collection routes and schedules .
- Manage and supervise the collection staff .
- Monitor and maintain the quality and safety of the samples
- Prepare and review the documentation and records
- Resolve any issues or problems that may arise .
- Excellent verbal and written communication skills,a listener,a presenter and a people person.
- All zone materials data are maintained on a daily basis.
- Coordinating with different verticals internally to ensure smooth execution.
- Run Operations Team with full Coordination among - Legal- for agreement closure, - Tech- team for partner API Integration and design new work flows, - Finance- for reconciliation
Quality Assurance Officer |
Oncquest Laboratory – (Delhi)
New Delhi
11.2014 - 04.2015
- Get the necessary education and training .
- Review the standard operating procedures (SOPs) and quality assurance (QA) programme of the blood testing lab .
- Use reference materials and proficiency testing to calibrate and verify the accuracy and precision of the blood testing methods .
- Report and interpret the test results according to the guidelines and regulations .
- Tested and operated mixers to confirm correct calibration while scheduling routine, preventive, and reparative maintenance to maintain production workflows and achieve production output benchmarks.
SR Executive Technician -lab Services
ARTEMIS HOSPITALS
New delhi
05.2014 - 10.2014
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Maintained documentation on tests performed in lab.
- Prepared blood smears and determined levels of normalcy.
- Processed patient specimens according to priority and documented results.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Prepared samples for shipping and disposed of bodily fluids in proper containers.
- Monitored testing procedures to meet criteria and maintain quality control.
- Inspected laboratory equipment to maintain good working condition for optimal results.
- Trained new laboratory personnel to apply proper laboratory techniques and best practices.
SR .Laboratory Technician
ALCHEMIST HOSPITAL LTD (NABH,NABL Accredited)
Gurugram, Haryana
04.2013 - 05.2014
- Maintained documentation on tests performed in lab.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Oversaw items in inventory and reordered before supplies diminished.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Like what is the procedure of phlebotomy Dept., how to draw blood & and as well as swine flu swab sample ,
Medical Laboratory Technician, Accessioning Dept
SRL DIAGNOSTIC – (Gurgaon) Ref Lab
Haryana
07.2007 - 04.2013
- Utilized expertise in microbiology, chemistry, and hematology to help with diagnosis of medical issues.
- Maintained strict aseptic fields when collecting biological samples, minimizing staff, and patient infection risks.
- Maintained confidentiality of all patient information to conform to HIPAA, internal, and other regulatory standards.
- Trained and supervised new laboratory staff to improve skills in laboratory procedures.
- Maintain TAT as per Sop & duty roster according to staff
- Log sheet out station sample receiving log or which is required in audit also
- Coordinating with B2B, B2C and HLM Clients Internal & External query which is resolve through mail, calls as well as WhatsApp maintained stock consumption weekly in SAP and Coordinate with logistic partners for tracking the out-station samples.
Education
High School Diploma -
GOVT SENIOR SECONDARY BOYS NO -2
Najafgarh , New Delhi 04.2003 - 2004.06
Associate of Science - Medical Laboratory Technology D.M.L.T
Institute Of Public Health And Hygiene MLT-Diploma
Mahipal, New Dehi 07.2004 - 2006.08
Bachelor of Science - B. Sc. Medical Laboratory Technology (MLT)
Punjab Technical University
New Delhi 06.2006 - 2009.07
Skills
SAP for using Supply Chain Managements
Accomplishments
I was in charge of five countries' tuberculosis medical projects under the supervision of Mr. Warren Jones and Dr. Aparna Ahuja. Detailed information about the country is now available. There are five countries involved in this study: the USA, New Zealand, Austria, the UK, and Canada.
Software
CRM
Wwwmetabas
Certification
ASSURING QUALITY STANDARDIZATION & EFFICIENCY (2012)
Interests
Read Book
Google Search about New Project for Life implement
Timeline
City Operation Manager
Healthians
04.2016 - Current
Operations Manager in Phlebotomist
LAB FOR SURE |
04.2015 - 04.2016
Quality Assurance Officer |
Oncquest Laboratory – (Delhi)
11.2014 - 04.2015
BECKMAN COULTER (Operators Training Program)
07-2014
SR Executive Technician -lab Services
ARTEMIS HOSPITALS
05.2014 - 10.2014
SR .Laboratory Technician
ALCHEMIST HOSPITAL LTD (NABH,NABL Accredited)
04.2013 - 05.2014
ASSURING QUALITY STANDARDIZATION & EFFICIENCY (2012)
03-2012
Medical Laboratory Technician, Accessioning Dept
SRL DIAGNOSTIC – (Gurgaon) Ref Lab
07.2007 - 04.2013
Bachelor of Science - B. Sc. Medical Laboratory Technology (MLT)
Punjab Technical University
06.2006 - 2009.07
Associate of Science - Medical Laboratory Technology D.M.L.T
Institute Of Public Health And Hygiene MLT-Diploma
07.2004 - 2006.08
High School Diploma -
GOVT SENIOR SECONDARY BOYS NO -2
04.2003 - 2004.06
ADDON
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