Himakshi Dhingra

• Developed and implemented marketing strategies for automation offerings by collaborating with external and internal stakeholders
• Used data analytics to track lead generation campaigns and improve quality.
• Planned and executed events and marketing programs to increase qualified leads.
• Developed technical and non-technical marketing presentations, public relations campaigns and newsletters.

• Managed client retention of 500+ C- level executives for Human Resources and Technology practices
• Developed strategies with Sales, Delivery, Research & Advisory groups that increased client engagement
• Built relationships with internal and external stakeholders, maximizing productivity & client satisfaction

• Resolved accounting & functional eGlobal ERP tickets with SQL Oracle expertise to streamline operations
• Enhanced tech support, achieving a 96% success rate through effective FAQs & improving client satisfaction

· Analyzed large volumes of health data pertaining to premiums, claims, and plan attributes for RFP purpose

· Collaborated with the client teams to streamline data management process and enhance data accuracy

· Calculated health insurance plan premiums for informed decision-making and optimize pricing strategies

· Conducted monthly quality audits, reducing data inconsistency in the Request for Proposal process by 75%

· Executed strategic approaches to identify and acquire new clients for Business Travel Accident Insurance

· Led process training sessions of 20+ colleagues and onshore stakeholders, driving the adoption of best practices