Summary
Work History
Education
Skills
Personal Information
Extracurricular Activities
Achievementsandawards
Languages
Timeline
Generic
Himani Agrawal

Himani Agrawal

Gurgaon

Summary

Efficient Process Associate known for high productivity and ability to efficiently complete tasks. Possess specialized skills in process optimization, data analysis, and workflow management. Excel in communication, problem-solving, and time management, ensuring seamless operational flow and enhanced team collaboration.

Work History

Process Associate - AR-OTC & Trade Pay

GENPACT INDIA PVT. LTD (for 2 years and 5 months)
Noida
  • Taking care of Beverage & Oscar mayer Business Unit for AHOLD, one of the biggest customer for client Kraft Heinz
  • Process and Payment of trade invoices maintaining utmost accuracy & compliance within stipulated TAT
  • Taking care of Deductions for Deals & Promotions raised by the Customer & maintaining the Deduction Balance of team under control
  • Training new hires on end to end Trade Pay Cycle & Order to Cash Cycle
  • Performing Reporting activities for the team by creating Deductions report, Under Tolerance report, Invoice report & Payment tracker on weekly basis
  • Analyzed key performance indicators to identify effective strategies.
  • Participated in regular team meetings and provided input on ways to improve existing processes.
  • Resolved customer service inquiries within established time frames while maintaining a high level of quality assurance.

Education

MCOM -

BUNDELKHAND UNIVERSITY
Jhansi
01.2014

BCOM -

BIPIN BIHARI COLLEGE
Jhansi
01.2012

12th -

BSF SEN SEC SCHOOL
Tekanpur
01.2009

10th -

ST MARK’s SCHOOL
Jhansi
01.2007

CPT (first level) -

Chartered Accountancy course

Skills

  • Basic knowledge of MS Office Suite & Internet applications
  • Experience working on SAP Portals & Microsoft Excel skills
  • Call management
  • Data entry
  • Quality assurance
  • Feedback implementation

Personal Information

  • Date of Birth: 04/23/91
  • Nationality: Indian
  • Marital Status: Married

Extracurricular Activities

Certificate in 100 hours Information Technology Training Course. Certificate in 35 hours Orientation Program Course and had been adjudged as a ‘Star Performer’ during this week long program. Event organizer in all school annual day functions and other technical events. Vice-Head Girl in the high school. Love adventure, Reading, Travelling, Exploring Internet.

Achievementsandawards

  • Received Appreciation in Dollar award from client once and Bronze award two times for the performance during the Year 2015 & 2016 at Genpact.
  • Lean certified and tested certification completed along with the core job.
  • Given three lean ideas for the improvement of the process.
  • Attended different training programs conducted by Genpact for the overall growth.
  • Participated in school level debate and essay competition and received applauds.

Languages

Hindi
First Language
English
Proficient
C2

Timeline

Process Associate - AR-OTC & Trade Pay

GENPACT INDIA PVT. LTD (for 2 years and 5 months)

MCOM -

BUNDELKHAND UNIVERSITY

BCOM -

BIPIN BIHARI COLLEGE

12th -

BSF SEN SEC SCHOOL

10th -

ST MARK’s SCHOOL

CPT (first level) -

Chartered Accountancy course

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Himani Agrawal