Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Current Role
Timeline
Generic

Himani Narula

Faridabad

Summary

Dynamic Scrum Master and Technical Program Manager with a proven track record at Maison D’Auraine, excelling in agile methodologies and stakeholder engagement. Spearheaded high-impact e-commerce initiatives, ensuring rapid deployment cycles and seamless app feature rollouts. Adept in Jira and cross-functional collaboration, driving project success through effective communication and strategic planning.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Scrum Master / Technical Program Manager

Maison D’ Auraine
Gurugram
12.2024 - Current
  • Led all agile ceremonies including sprint planning, retrospectives, and daily stand-ups.
  • Directed operations for high-traffic e-commerce website, ensuring continuous uptime and fast deployment cycles.
  • Collaborated with developers, QA, and content teams to roll out promotional campaigns on time.
  • Executed catalog operations using Magento and Uni-commerce, enabling accurate and efficient go-to-market product updates.

Agile Project Lead

Appinventiv
Noida
01.2021 - 12.2024
  • Managed agile delivery across 7 countries (UAE, Saudi Arabia, Kuwait, Egypt, Qatar, Oman, Bahrain) for consumer apps.
  • Owned the entire project lifecycle—from backlog refinement to sprint execution—using Jira and agile boards.
  • Integrated SDK updates and new features into live apps in collaboration with engineering and product teams.
  • Conducted cross-team UAT and regression testing cycles to ensure seamless release quality.
  • Resolved critical issues like price mismatches and data discrepancies using structured analysis.
  • Worked closely with designers and stakeholders to align app feature rollouts with marketing timelines.

Operations Coordinator

Vamani Overseas Pvt. Ltd.
Faridabad
08.2020 - 01.2021
  • Handled day-to-day catalog updates, pricing accuracy, and discount code creation via Magento 1.9/2.0.
  • Coordinated dispatch and order fulfillment for Australian wine e-commerce portal.
  • Ensured product visibility and accuracy across digital storefronts.

Technical Support Specialist

Wipro (HP Process)
New Delhi
08.2019 - 01.2020
  • Resolved customer escalations and diagnostics using CDAX TOOL and STERLING software.
  • Drafted documentation for training modules and new printer features.
  • Ensured compliance with data security and escalation protocols in technical support operations.

Education

Bachelor of Technology - Electronics & Communications Engineering

Manav Rachna International University
01.2019

Skills

  • Agile & Scrum Methodologies
  • Agile methodologies
  • Project management
  • Stakeholder engagement
  • Cross-team collaboration
  • Program & Release Management
  • Sprint Planning & Execution
  • Jira & Confluence
  • Mobile App & Web Operations
  • Product Backlog & User Story Grooming
  • Cross-functional Team Collaboration
  • Stakeholder Communication
  • SDK Integration & Testing Coordination
  • Magento
  • Uni-commerce Platform Management

Certification

Agile Project Management, In Progress

Accomplishments

  • Winner – Interschool Chess Competition
  • Finalist – Interschool Badminton Tournament

Current Role

  • Scrum Master
  • Technical Program Manager
  • Agile Delivery Expert

Timeline

Scrum Master / Technical Program Manager

Maison D’ Auraine
12.2024 - Current

Agile Project Lead

Appinventiv
01.2021 - 12.2024

Operations Coordinator

Vamani Overseas Pvt. Ltd.
08.2020 - 01.2021

Technical Support Specialist

Wipro (HP Process)
08.2019 - 01.2020

Bachelor of Technology - Electronics & Communications Engineering

Manav Rachna International University

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Himani Narula