Summary
Overview
Work History
Education
Skills
Position of Responsibility
Certification
Accomplishments
Extra Curricular
Timeline
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Himansh Mittal

Gurugram

Summary

Proven product leader with a strong track record in driving impactful development and enhancements over 3 years. Conducted competitive analyses, addressing multiple gaps, and led a significant overhaul. Proficient in agile methodologies, coordinating numerous releases. Collaborated cross-functionally for successful launches, identified adoption blockers, and managed churn risk. Eager to leverage these skills and transition into a Product Manager role.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Senior Product Analyst

Sprinklr
08.2020 - Current
  • Conducted competitive analysis for the Digital Asset Manager, identifying and addressing 15+ product gaps. Formulated a comprehensive product roadmap, resulting in significant functionality improvements, an enhanced user experience, and increased market competitiveness.
  • Led the overhaul of the Digital Asset Manager, implementing 20+ product enhancements and addressing 100+ feature requests and bugs through meticulous Jira Tracking. Collaborated with cross-functional teams, including engineering and design, to drive product launches and feature enhancements for 10+ valued customers.
  • Efficiently coordinated the entire release process, ensuring timely delivery of 200+ new capabilities. Proficient in implementing agile methodologies, conducting regular standups to monitor progress, and fostering team alignment, propelling projects towards their goals.
  • Collaborated with the product specialist team to develop an adoption dashboard, uncovering 50+ adoption blockers across 30+ customers.
  • Conducted a user experience survey for the Sprinklr Social platform, obtaining 900+ responses from 50+ customers. Leveraged findings to communicate user needs and insights to the product team for future improvements.
  • Managed churn risk by identifying at-risk accounts, conducting pattern analysis, and deploying tailored retention strategies, maintaining a consistently high retention rate of over 85%.
  • Proficient in creating user-friendly walkthroughs and onboarding tasks for standardized user onboarding trainings, ensuring a seamless onboarding experience for 50+ customers.

Education

B.Tech - Mechanical Engineering

Indian Institute of Technology
Guwahati, Assam
06.2020

Senior Secondary - CBSE Board

Dewan Bal Krishan Public School
Narwana,Haryana
05.2015

Secondary - ICSE Board

St. Stephen's School
Chandigarh
05.2013

Skills

  • Product Management
  • Agile Project Management
  • Quality Assurance
  • Stakeholder Management
  • Cross-Functional Collaboration
  • Release Management
  • Adoption Dashboard
  • User Experience (UX)
  • Usability Analysis
  • Task Prioritization
  • Churn Risk Mitigation
  • Competitive Research
  • Effective Communication
  • Microsoft Office
  • WalkMe
  • Jira

Position of Responsibility

Secretary, Automobile Club, IIT Guwahati [Apr'18-Apr'19]

  • Successfully managed a budget of INR 10 lacs and ensured optimal project execution. Led a team of 15 members responsible for planning, managing and execution of activities that promote racing culture and benefit IITG community.


Team Manager, SAE Efficycle'18 [May'18-Oct'18]

  • Was responsible for arranging funds worth INR 3 lacs, logistics support, getting necessary permissions from Institute administration and catering to the procurement needs of the team.


City Representative, Technothlon 2017 [Dec'16 - Jul'17]

  • Organized Technothlon in Hisar city and was responsible for managing exam activities for 400+ students at different test centres.

Certification

  • Become a Product Manager - LinkedIn Learning, Jan 2024

Accomplishments

  • As a member of Team Evolution, successfully showcased the Formula-styled race car and was awarded the Best Project of IIT Guwahati at TechExpo 2019, organized by Techniche.
  • Runners up in the 2nd Intra Batch Basketball Competition 2017 held at IIT Guwahati.

Extra Curricular

  • SAE SUPRA'18 : Prepared a strategic business model of establishing a firm that will produce our design at a certain rate and market it.
  • SAE Efficycle'17 : Carried out the cost assessment of our vehicle, document it and present it to the panel of judges for cost evaluation.

Timeline

Senior Product Analyst

Sprinklr
08.2020 - Current

B.Tech - Mechanical Engineering

Indian Institute of Technology

Senior Secondary - CBSE Board

Dewan Bal Krishan Public School

Secondary - ICSE Board

St. Stephen's School

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Himansh Mittal