HIMANSHI JAIN
Delhi
Summary
Experienced Senior Analyst with a strong background in billing, claims resolution, and data analysis. Skilled in resolving complex issues while maintaining high-quality standards. Expertise in streamlining processes, improving efficiency, and delivering excellent client satisfaction. Proven leadership abilities with a focus on data accuracy, team mentoring, and stakeholder management. Proficient in Excel, billing software, and various industry-related tools.
Overview
6
6
years of professional experience
Work History
Senior Analyst
WNS Global Pvt Ltd
07.2024 - Current
- Manage 50+ US Dental billing cases weekly, specializing in Cigna claims
- Achieve 85%+ quality score in claim resolutions with 90% denial claim resolution rate
- Expedite insurance follow-ups, securing payments within 48 hours.
Senior Analyst
R1RCM Global Pvt Ltd
10.2019 - 07.2024
- Processed 60+ claims weekly, maintaining 95% accuracy in insurance corrections
- Resolved 80% denial claims within 3 days; ensured compliance with payer guidelines
- Managed team trackers, supported 5+ team members, and maintained 100% adherence to client standards.
Process Associate
Genpact, Gurugram
11.2018 - 10.2019
- Processed 100+ loan payments monthly for a Canadian bank, resolving 98% of queries within 24 hours
- Conducted KYC for 20+ transactions monthly, ensuring regulatory compliance.
Education
B.com(Pass) -
Delhi University
NC Web 01.2018
Senior Secondary (Commerce) -
Sarvodaya Kanya Vidyalaya
01.2015
Skills
- Data Analysis & Problem Solving
- Process Optimization:
- Communication & Stakeholder Management:
- Technical Proficiency
- Team Leadership & Mentoring
- Client Relations & Escalation Management
- Multitasking & Time Management:
- Attention to Detail
- Quality Assurance
- Continuous Improvement:
Accomplishments
- Consistently ranked top 3 performer, exceeded targets by 15%.
- Mentored 5+ team members, improving their performance by 20%.
Timeline
Senior Analyst
WNS Global Pvt Ltd
07.2024 - Current
Senior Analyst
R1RCM Global Pvt Ltd
10.2019 - 07.2024
Process Associate
Genpact, Gurugram
11.2018 - 10.2019
B.com(Pass) -
Delhi University
Senior Secondary (Commerce) -
Sarvodaya Kanya Vidyalaya
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