Himanshi Sharma
Ajmer
Summary
Dynamic customer service professional with experience at Amazon, adept at resolving inquiries and enhancing customer satisfaction. Proven ability in effective communication and problem-solving, utilizing advanced customer service tools to log interactions. Recognized for handling complaints with empathy, fostering team collaboration, and driving positive outcomes in high-pressure environments.
Overview
2027
2027
years of post-secondary education
Work History
Calling Agent
Amazon
Ajmer
04.2026 - Current
- Engaged with customers to address inquiries and provide information effectively.
- Assisted in managing inbound calls and directing them to appropriate departments.
- Utilized Amazon's customer service tools to log interactions accurately.
- Handled customer complaints with empathy and professionalism.
Call Agent
calling ajent
Ajmer
04.2026 - Current
- I can help them in apps
- Assisted customers with inquiries and provided product information.
- Managed incoming calls and directed them to appropriate departments.
Education
New Mordern Public School Ajmer
Ajmer, Rajasthan04-2026
Skills
- Customer service
- Effective communication
- Problem solving
- Team collaboration
Languages
Hindi
First Language
Timeline
Calling Agent
Amazon
04.2026 - Current
Call Agent
calling ajent
04.2026 - Current
New Mordern Public School Ajmer