Summary
Overview
Work History
Education
Skills
Achievements
Personal Information
Interests
Languages
Declaration
Timeline
Generic
Himanshi Srivastava

Himanshi Srivastava

Gurugram

Summary

Seeking challenging career to get a position of responsibility, using my skills and efficiency to communicate my ideas and views and commit myself for achieving organizational objectives with the team effort and my positive attitude and performance.

Overview

5
5
years of professional experience

Work History

Senior Analyst

Vaco Binary Semantics
Gurugram
09.2022 - Current
  • Identifying the needs of the merchants and providing support over emails regarding the Shopping Ads Reviews.
  • Utilizing advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Creating a system for tracking performance matrix processes .
  • Resolving customer complaints professionally and efficiently.

Advisor -I (Chat Support/Opertaion Group)

Concentrix Daksh Pvt LTD.
Gurugram
09.2020 - 03.2022
  • We were taking queries and providing optimal solutions to the client (UBER US& Canada) and also monitoring the driver's and rider's UBER status and settling claims raised by customers over mail.

Business Development Executive (BDE)

Sane IT Consulting and Storage (OPC) Pvt Ltd
Noida
09.2019 - 09.2020
  • We worked on Data Entry Projects of clients to setting up their business and Providing support to run their Projects.

Education

12th -

Good Shepherd Public School, Sriganganagr, Raj. / CBSE
01.2014

MSc(chemistry) -

MGSU University

BSc (non-medical) -

MGSU University

Skills

  • Adaptability skills to adapt in any kind of environment
  • Optimistic attitude towards life and carrier
  • Quick Learning skills to learn anything
  • Performance monitoring

Achievements

  • Participated in Dance Activity Jashan-e-north by Concentrix.
  • State Level Table Tennis Clusters- By CBSE and College Cultural Activity.
  • Star Performer of Q2 (FY- 21) for Concentrix Daksh Pvt Ltd.

Personal Information

  • Father's Name: Mr. Tarun Kumar Srivastava
  • Date of Birth: 07/25/97
  • Nationality: Indian
  • Marital Status: Single
  • Religion: Hindu

Interests

  • Dancing
  • Reading
  • Learning something new daily.

Languages

  • English
  • Hindi
  • Punjabi

Declaration

I do hereby declare that the above information is true to the best of my knowledge.

Timeline

Senior Analyst

Vaco Binary Semantics
09.2022 - Current

Advisor -I (Chat Support/Opertaion Group)

Concentrix Daksh Pvt LTD.
09.2020 - 03.2022

Business Development Executive (BDE)

Sane IT Consulting and Storage (OPC) Pvt Ltd
09.2019 - 09.2020

12th -

Good Shepherd Public School, Sriganganagr, Raj. / CBSE

MSc(chemistry) -

MGSU University

BSc (non-medical) -

MGSU University

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Himanshi Srivastava