HIMANSHU JAGGI

Experienced Microsoft Dynamics 365 Finance & Operations (D365 F&O) Functional Consultant with expertise in managing core business functions and industry-specific processes to improve ERP-driven financial and operational performance.

• Served as a Functional Consultant for Microsoft Dynamics 365 Finance & Operations, supporting business processes, system configurations, and functional enhancements.
• Conduct business process mapping, requirement analysis, and fit-gap assessments to identify process improvements and align D365 F&O capabilities with organizational requirements.
• Deliver streamlined and scalable solutions across business operations, driving process efficiency and business value across functional areas.
• Provide global functional support to international clients across multiple regions, ensuring timely issue resolution and effective system performance.
• Lead and manage global support projects, ensuring service continuity, efficient incident management, and high levels of client satisfaction.
• Provide functional solutions and business advisory services across Dynamics 365 enhancement, and support projects.

• Provide functional support to international clients across the EMEA region, ensuring timely resolution of business and system-related issues.
• Conduct business process mapping, requirement analysis, and fit-gap assessments to align D365 F&O solutions with business requirements and operational processes.
• Deliver functional solutions across key business processes, including Procurement & Sourcing, Procure-to-Pay (P2P), and Order-to-Cash (O2C).
• Possess strong domain expertise across Supply Chain Management (SCM) modules, including Product Information Management, Inventory Management, and Warehouse Management.
• Manage Data Management activities, including data imports, exports, validation, and troubleshooting to support business operations and system requirements.
• Coordinate User Acceptance Testing (UAT) for new releases, feature updates, and system enhancements, ensuring effective testing and smooth deployment across environments.
• Support day-to-day business operations by providing functional and process expertise across multiple D365 F&O modules.
• Collaborate with technical teams and third-party vendors to investigate and resolve integration and interface issues, ensuring reliable and accurate data transmission.
• Raise, manage, and track enhancement requests and defects in Azure DevOps, coordinating issues through SIT, UAT, sign-off, and successful production deployment.
• Work closely with business stakeholders and cross-functional teams to identify process improvements, resolve functional gaps, and deliver scalable D365 F&O solutions.

• Analyzed demand versus inventory levels and prepared monthly forecasts, import requirement plans, and production planning reports.
• Managed master data, demand forecasting, and MIS reporting to support effective production planning and inventory control.
• Coordinated material procurement and production scheduling to align inventory liquidation with customer forecasts and production requirements.
• Created and managed purchase orders to ensure timely raw material availability through Microsoft Dynamics SCM – Procure-to-Pay (P2P) processes.
• Monitored inventory and material availability to identify potential supply gaps and support proactive planning and procurement decisions.
• Collaborated with Production, Materials, and Dispatch teams to ensure timely movement of finished goods and effective customer order fulfillment.
• Supported New Product Development initiatives with R&D teams, monitoring material wastage and scrap to enhance cost-control efforts.