HIMANSHU JAIN
Senior technical program management
Bangalore
Summary
Dynamic and results-driven Senior Technical Program Manager with 12+ years of experience leading cutting-edge technical initiatives across eCommerce, fintech, and banking industries. Known for delivering innovative solutions that align technology with business objectives, driving efficiency improvements of up to 25% in product delivery. Passionate about mentoring teams, fostering Agile adoption, and leveraging modern tech stacks such as cloud, microservices, and DevOps to optimize workflows and increase system reliability. Highly skilled in stakeholder management, risk mitigation, and creating long-term value through successful program delivery. Consistently recognized for delivering projects ahead of schedule and ensuring alignment with business goals.
Overview
8
8
years of professional experience
2012
2012
years of post-secondary education
3
3
Certifications
Work History
Senior Technical Program Manager
Amazon Development Centre India
12.2022 - Current
- Spearheaded and successfully delivered high-impact programs within TMT, Tax, and Digital Acceleration using cloud technologies and microservices architecture.
- Accelerated program delivery by 20%, aligning cross-functional teams and driving successful cloud migrations that resulted in 15% increase in system uptime and reduced operational costs by $1M annually.
- Introduced operational excellence initiatives that reduced customer pain points by 20% through better processes and automated solutions.
- Established and tracked OKRs for technical and business alignment, achieving 95% on-time program delivery.
Senior Technical Program Manager
Mobile Premier League (MPL)
10.2021 - 12.2022
- Led and mentored a team of 70+ engineers, delivering cloud-based gaming platforms and client-facing features using Agile and DevOps best practices to ensure scalability and 30% reduction in downtime.
- Innovated and launched new features, increasing user engagement by 15% and revenue by 20% within the first quarter.
- Implemented AWS-based infrastructure, improving system uptime and platform scalability by 25%.
- Established OKR-driven product roadmaps, improving team alignment and achieving 100% delivery adherence.
Technical Program Manager
BetterWorld Technologies Pvt. Ltd. (Zeta-Directi)
02.2017 - 06.2021
- Led strategic payment system integrations for global financial networks (EMV, RuPay, Mastercard) with top-tier clients like HDFC, Sodexo, and RBL, driving 5% increase in transaction success rate and enhancing digital payment reliability.
- Negotiated vendor relationships, reducing operational costs by 25% while ensuring full compliance with industry standards.
- Directed Agile transformation within tech teams, streamlining product delivery and reducing time-to-market by 25%.
- Delivered cloud-based, API-first integrations, supporting scalable, secure, and high-performance digital payment solutions.
Education
PGDM (MBA) - Marketing & Finance
Balaji Institute of Telecom & Management
B.E. - Computer Science
University of Rajasthan
Skills
Technical Program Management & Leadership
Certification
Project Management Professional (PMP)
Additional Skills
JIRA, Confluence, GitLab, Jenkins, Slack, SQL, Python
Timeline
Senior Technical Program Manager
Amazon Development Centre India
12.2022 - Current
Senior Technical Program Manager
Mobile Premier League (MPL)
10.2021 - 12.2022
Technical Program Manager
BetterWorld Technologies Pvt. Ltd. (Zeta-Directi)
02.2017 - 06.2021
B.E. - Computer Science
University of Rajasthan
PGDM (MBA) - Marketing & Finance
Balaji Institute of Telecom & Management
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