Himanshu Joshi
Haldwani
Summary
Resourceful Service Trainee recognized for productivity and efficiency in completing tasks. Skilled in customer service, technical troubleshooting, and process improvement techniques to enhance service delivery. Excel at communication, problem-solving, and adaptability, ensuring seamless operations and high client satisfaction. Committed to leveraging these skills to contribute effectively to team success and provide exceptional service experiences.
Overview
2
2
years of professional experience
Work History
Bar Waiter
Grand Hyatt Hotel
Goa, Goa
04.2025 - Current
- Maintained accuracy and efficiency when processing sales transactions.
- Maintained clean and organized bar area.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Apprentice Service Trainee at Grand Hyatt Goa
Himanshu Joshi
Goa
02.2024 - 01.2025
- Performed daily maintenance tasks such as cleaning, stocking, ordering supplies and equipment.
- Promoted available products and services to customers during service.
- Identified opportunities to upsell additional products or services based on customer needs.
- Coordinated with internal teams to ensure timely and successful delivery of solutions according to client needs.
Education
Diploma in Hotel Management -
Amarpali University
Haldwani Uttarakhand 08-2023
12th -
Government Inter College Bagwalipokhar
Almora Uttarakhand 07-2020
10th -
Saraswati Vidya Mandir Inter College Bagwalipokhar
Almora Uttarakhand 05-2018
Skills
- Time management abilities
- Teamwork skills
- Billing procedures
- Interpersonal communication
Timeline
Bar Waiter
Grand Hyatt Hotel
04.2025 - Current
Apprentice Service Trainee at Grand Hyatt Goa
Himanshu Joshi
02.2024 - 01.2025
Diploma in Hotel Management -
Amarpali University
12th -
Government Inter College Bagwalipokhar
10th -
Saraswati Vidya Mandir Inter College Bagwalipokhar