Himanshu Kumar
Bengaluru
Summary
Capable Functional Consultant with expertise in implementing/Supporting D365 cloud solutions for a range of customers. A highly energetic professional exhibiting a sense of urgency in regards to bug fixes and issue resolution. Simplifies complex topics and processes to make technical interactions less intimidating for average users.
Overview
9
9
years of professional experience
Work History
Functional Consultant
Microsoft D365 F&O - KPMG
05.2024 - Current
- Working as a Consultant for Microsoft D365 F&O for SCM module with KPMG India, Bangalore
- Delivered high-quality results by implementing best practices in functional consulting methodologies and tools.
- Streamlined business processes for improved efficiency through thorough analysis and implementation of strategic recommendations.
- Conducted comprehensive reviews of existing systems, processes, and stakeholder needs to develop targeted improvement initiatives.
- Analyzed existing systems and databases and recommended enhancements to solve business needs
- Increased system stability through rigorous testing and validation of software enhancements before deployment.
- Professionally interacted with clients to assess business requirements and determine software needs.
- Developed training materials and conducted workshops for end-users, ensuring seamless adoption of new technologies or processes.
Functional Consultant
ScaleneWorks people solutions LLP
02.2021 - 04.2024
- Worked as a Functional Consultant for SCM Module for Microsoft D365 F&O application with ScaleneWorks people solutions LLP, Bangalore
- Provided ongoing support to clients post-implementation, addressing concerns promptly and effectively.
- Supported smooth launch and user experience through functional end user testing and interface testing.
- Collaborated with cross-functional teams to develop comprehensive testing plans, resulting in high-quality system configurations.
- Managed high-priority escalations, working closely with management to achieve swift resolutions for critical situations.
- Contributed to the continuous improvement of support processes through regular review and analysis of customer feedback data.
- Coordinated software updates and bug fixes with development teams, minimizing downtime for customers experiencing technical issues.
- Implemented proactive monitoring tools to identify potential issues before they affected customers.
- Increased customer satisfaction by promptly addressing and resolving support issues.
Business Development
Think & learn Pvt Ltd
11.2019 - 02.2020
- Worked in Business Development for Think & learn Pvt Ltd
Operation executive
Abrex Auto details Pvt Ltd
08.2019 - 10.2019
- Worked as an Operation executive for Abrex Auto details Pvt Ltd
SCM Manager
Lifestyle International Pvt Ltd
05.2015 - 05.2019
- Worked as a Concept Manager for Lifestyle International Pvt Ltd
- Developed and maintained performance metrics to monitor overall supply chain performance.
- Enhanced collaboration with suppliers through regular performance reviews, fostering strong partnerships that deliver mutual benefits.
- Improved supply chain efficiency by implementing new inventory management systems and processes.
- Managed cross-functional teams to streamline procurement, production, and distribution operations.
- Mentored junior team members to develop their skills in supply chain management techniques and best practices.
- Increased customer satisfaction through timely delivery of high-quality products and services.
- Monitored supplier performance for compliance with contract terms and quality standards.
Education
MBA - Marketing & Finance
Sri Balaji Institute of Telecom & management
Pune, Maharashtra01.2015
B.E. - IT
Aarupadai Veedu institute of technology
Chennai, Tamil Nadu01.2012
Skills
- ERP Application Microsoft Dynamics AX and Microsoft D365
- Tools & Utilities MS Office Suite
- Operating systems Windows XP/Window 7/Windows 10, Windows Server 2003
Timeline
Functional Consultant
Microsoft D365 F&O - KPMG
05.2024 - Current
Functional Consultant
ScaleneWorks people solutions LLP
02.2021 - 04.2024
Business Development
Think & learn Pvt Ltd
11.2019 - 02.2020
Operation executive
Abrex Auto details Pvt Ltd
08.2019 - 10.2019
SCM Manager
Lifestyle International Pvt Ltd
05.2015 - 05.2019
MBA - Marketing & Finance
Sri Balaji Institute of Telecom & management
B.E. - IT
Aarupadai Veedu institute of technology
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