HIMANSHU KUMAR
New Delhi,DL
Summary
Accomplished Quality Analyst with a proven track record at CGM Aria Health Services, adept in data analysis and project management. Excelled in automating processes, enhancing quality assurance, and mentoring teams for optimal performance. Skilled in SQL, fostering significant improvements in operational efficiency and client satisfaction.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Quality Analyst
CGM Aria Health Services
05.2023 - Current
- Developed and maintained quality assurance procedure documentation.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Collaborated with cross-functional teams to develop and implement targeted solutions for identified quality issues, ensuring continuous improvement.
- Provided detailed reports on quality metrics to senior management, enabling informed decision-making regarding process improvements.
- Automated maximum trend cases using applications such as Emedix and Aprima which resulted in significant reduction in manual effort and increasing the test coverage.
- Evaluated function, performance and TMS of analysts against specific standards and client needs.
Senior Analyst
CGM Aria Health Services
04.2021 - 04.2023
- Collaborated with stakeholders to identify business needs and data sources.
- Analyzed data to identify root causes of problems and recommend corrective actions.
- Enhanced team productivity by streamlining workflow processes and implementing time-saving strategies.
- Collaborated with cross-functional teams to identify areas of improvement, leading to increased operational effectiveness.
- Optimized project management, resulting in timely deliverables and improved client satisfaction rates.
- Mentored junior analysts, fostering professional development while enhancing overall team performance.
- Created dashboards to monitor and track key performance indicators.
- Reduced report generation time significantly by optimizing SQL queries and restructuring existing databases.
Portfolio Manager
DCB Bank
08.2015 - 11.2018
- Communicated market developments, portfolio changes and annual performance information to clients.
- Developed rebalancing strategies to minimize risk exposures.
- Provided strategy advice to high net worth clients.
- Mentored junior team members, sharing knowledge on portfolio management techniques and fostering professional development.
- Collaborated with analysts to identify promising investment opportunities, maximizing portfolio growth.
- Streamlined reporting procedures for greater efficiency in communicating portfolio updates to clients.
- Managed diverse portfolios, ensuring proper diversification and alignment with client objectives.
Education
B.Tech - Electrical And Electronics Engineering
Guru Gobind Singh Indraprastha University
New Delhi, India07-2014
10+2 - Science
Mother's International Academy
Patna, India05-2009
10 - CBSE
DAV Public School
Runnisaidpur05-2007
Skills
- Audit processes
- Quality improvement
- Quality processes
- Data analysis
- Data validation
- Report creation
- Project Management
- SQL
- Python and C
Certification
- Lean Six Sigma Green Belt Certification.
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Timeline
Quality Analyst
CGM Aria Health Services
05.2023 - Current
Senior Analyst
CGM Aria Health Services
04.2021 - 04.2023
Portfolio Manager
DCB Bank
08.2015 - 11.2018
- Lean Six Sigma Green Belt Certification.
B.Tech - Electrical And Electronics Engineering
Guru Gobind Singh Indraprastha University
10+2 - Science
Mother's International Academy
10 - CBSE
DAV Public School
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