Himanshu M
Chennai
Summary
Experienced in vendor management with strong background in procurement, inventory control and contract negotiation. Proven ability to establish productive relationships with suppliers and stakeholders, ensuring quality performance and cost-efficiency. Skilled in strategic planning and execution to optimize supply chain operations. Previous work demonstrates significant impact on operational efficiency through effective supplier management.
Overview
5
5
years of professional experience
Work History
Vendor Associate
Amazon
Chennai
06.2023 - Current
- Managed day-to-day communications with multiple vendors simultaneously.
- Coordinated with logistics teams to ensure timely delivery of products to customers.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Handled incoming calls from customers regarding orders or other inquiries.
- Answered customer inquiries regarding product features, pricing, and availability.
Process Associate
AGS Healthcare
Chennai
07.2021 - 03.2023
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Facilitated communication between healthcare providers and staff members.
- Served as a liaison between healthcare providers, payers, government agencies, and other entities involved in the delivery of healthcare services.
- Assisted with scheduling employee appointments with healthcare providers.
- Assisted clients in completing applications for healthcare benefits.
Client Partner
Access healthcare
Chennai
10.2019 - 01.2021
- Collaborated with healthcare providers to verify treatments and ensure accurate claim payments.
- Collected payments, processed receipts and informed policyholders of outstanding balances.
- Analyzed trends in claim denials or delays to identify areas for improvement within the organization.
- Participated in audits and reviews of claims to ensure accuracy and adherence to guidelines.
- Organized information by using spreadsheets, databases or word processing applications.
Education
Bachelor of Engineering Technology - Computer Science
Rajalakshmi Institute of Technology
Chennai08-2018
High School Diploma -
Shri Krishnaswamy School
Chennai05-2013
Skills
- Relationship management
- Delivery management
- Negotiation expertise
- Issue resolution
- Shipment processing
- Logistics coordination
- Vendor evaluation
- Contract negotiations
- Business customer support
- Telephone customer support
- Email support
- Live chat support
Languages
Hindi
First Language
English
Proficient (C2)
C2
Tamil
Proficient (C2)
C2
Timeline
Vendor Associate
Amazon
06.2023 - Current
Process Associate
AGS Healthcare
07.2021 - 03.2023
Client Partner
Access healthcare
10.2019 - 01.2021
Bachelor of Engineering Technology - Computer Science
Rajalakshmi Institute of Technology
High School Diploma -
Shri Krishnaswamy School
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