Himanshu Mishra

Interacting with customers regarding their complexities to understand modernized banking and providing them right solutions as per requirement. Handling CMS, and collection of Outstanding Cheques, Transfer, and RTGS& NEFT. Actively involved in cross selling of various products like Mutual Funds and Health, Life & General Insurance. Facilitating direct operational support to underwriting personnel for producing top quality loans to the clients. Handling proper documentation of the sourced business and taking up the matter with concerned authorities in case of any ambiguity. Developing relationship with HNI customers. Performing analytical review of financial operations of the process . Responsible for processing of fees deposit and Policy deposits through Easy Pay . Handling Enterprise Payment Hub (EPH) transactions and proper monitoring of bulk payment through NEFT and Transfer. Handling all cash deposit and withdrawal transactions verification.

Work As Branch Relationship Officer

Worked collaboratively of Branch Operation Daily Work with BRO team

Manage Portfolio and cross sell the products .

Actively involved in cross selling of various products like Mutual Funds and Health, Life & General Insurance

As a PB sales Cross sell of various products like credit cards, personal /Auto/Business Loan/Home loan etc.

Manage Classic Portfolio.

While managing lobby in the branch attending to customer’s and understanding their needs and while discussion cross sell various products of the Bank.

Consistent and regular follow ups with customers for closure of the deal.

I hereby certify that all the information provided here is true to the best of my knowledge and belief.

Interacting with customers regarding their complexities to understand modernized banking and providing them right solutions as per requirement.

Looking after Customer Complaint Resolution System and resolving the complaints within TAT.

Developing relationship with HNI customers and manage CLASSIC Portfolio .

Handling all cash deposit and withdrawal transactions verification.

Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.

Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.

Processed customer transactions promptly, minimizing wait times.

Handling all cash deposit and withdrawal transactions

Handling all operational branch work Handling of cash, remittances and ATM verification.

Actively involved in cross selling of various products like Mutual Funds and Health, Life & General Insurance.