Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Personal Information
Languages
Affiliations
Timeline
Generic

ROHIT RAJ

Raipur

Summary

Focused on continuous development to enhance expertise and support for internal and external customers. Proven leader with strong problem-solving, decision-making, and conflict resolution abilities. Analytical approach to organizational challenges, implementing effective corrective actions to drive results.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Deputy Manager (Personal Banker Authorizer)

HDFC Bank ltd.
02.2023 - Current
  • Company Overview: HDFC bank is the Top private bank in India offering a comprehensive suite of financial product and customer service.
  • Handling all parameters of Banking Operations.
  • Maintain cash counter queries and lobby management.
  • Handling customer queries and gave information about retail products and services of customer.
  • Maintaining Branch hygiene.
  • Cross Sell to mapped book portfolio Customers.(FD/RD, Credit Cards, Loans and many other products)
  • Third party product Selling Life Insurance, General Insurance, Mutual funds, Demat Account.
  • Activating customer in digital Platform.
  • Handling Internal and External Audit
  • HDFC bank is the Top private bank in India offering a comprehensive suite of financial product and customer service.

Assistant manager(Branch Relationship Officer)

IDFC First Bank ltd.
12.2020 - 02.2023
  • Company Overview: IDFC First bank is the fasted Growing bank in India offering a comprehensive suite of financial product and customer service.
  • CASA Book incremental for monthly growth.
  • Relationship Build with NTB/ETB Customers.
  • Cross Sell to mapped book portfolio Customers.(FD/RD, Credit Cards, Loans and many other products)
  • Third party product Selling Life Insurance, General Insurance, Mutual funds, Demat Account.
  • Activating customer in digital Platform.
  • Disbursement of asset file.(MEL, Gold Loan)
  • IDFC First bank is the fasted Growing bank in India offering a comprehensive suite of financial product and customer service.

Assistant manager (CSO-Teller)

Axis Bank Ltd.
09.2018 - 12.2020
  • Company Overview: Axis Bank is the third largest of the private-sector banks in India offering a comprehensive suite of financial products.
  • Handling all parameters of Banking Operations.
  • Handling customer queries and gave information about retail products and services.
  • CASA Book incremental for financial growth.
  • Relationship Build with NTB/ETB Customers.
  • Cross Sell to mapped book portfolio Customers.(FD/RD, Credit Cards, Loans and many other products)
  • Third party product Selling Life Insurance, General Insurance, Mutual funds, Demat Account.
  • Responsibility of timely closer of vault and EOD.
  • Handling of Internal and External audit.
  • Responsibility of maintain Branch operation health index(BOHI)
  • Axis Bank is the third largest of the private-sector banks in India offering a comprehensive suite of financial products.

Education

POST GRADUATE DIPLOMA - BANKING & SERVICES

Manipal University
Bangalore
01.2018

BACHELORE - ADVERTISING SALES PROMOTION AND SALES MANAGEMENT

Magadh University
Bodh-Gaya
01.2016

SENIOR SECONDARY EDUCATION (10+2) - MATHEMATICS

S N Sinha College
01.2013

SECONDARY EDUCATION (10TH) -

DAV Public School
01.2010

Skills

  • Finacle
  • Cash management
  • MS Office (Excel, Word, Power Point)
  • Cross selling
  • Relationship building
  • Customer service
  • Audit coordination
  • Operational efficiency
  • Branch management
  • Retail operations
  • Regulatory compliance
  • Sales strategies
  • Performance improvements

Certification

  • National Institute of Securities Market (NISM Series - VI) – Depository Operations Certifications Examinations
  • National Institute of Securities Market (NISM Series - V) – Mutual Funds Distributors Certifications examinations
  • Insurance Regulatory and Development Authority – SP Composite Certifications

Accomplishments

  • Award of Cluster Top Performer in Axis Direct in the financial year 2019-2020
  • Contest qualifier in maximum number of accounts opened for Atal Pension Yojana in the financial year 2019-2020
  • Outstanding performance in the General Insurance Cluster Drive in April, May, and July 2020
  • Qualified in the Redefining Limits contest in July 2020
  • Nominated in Bhart Ki Shan for the financial year 2020-2021
  • Two-time awarded in Bhart Ki Shan in the financial year 2022-2023
  • Awarded for top performance in life insurance in FY 2024-2025
  • Appreciation for the highest social security scheme in 2024-2025

Personal Information

Date of Birth: 10/02/94

Languages

Hindi
First Language
English
Beginner
A1

Affiliations

  • Cooking
  • Bike riding
  • Exploring new places

Timeline

Deputy Manager (Personal Banker Authorizer)

HDFC Bank ltd.
02.2023 - Current

Assistant manager(Branch Relationship Officer)

IDFC First Bank ltd.
12.2020 - 02.2023

Assistant manager (CSO-Teller)

Axis Bank Ltd.
09.2018 - 12.2020

POST GRADUATE DIPLOMA - BANKING & SERVICES

Manipal University

BACHELORE - ADVERTISING SALES PROMOTION AND SALES MANAGEMENT

Magadh University

SENIOR SECONDARY EDUCATION (10+2) - MATHEMATICS

S N Sinha College

SECONDARY EDUCATION (10TH) -

DAV Public School

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