Himanshu Rajput

SR. Business Analyst

New Delhi

Summary

Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication skills, capability to prioritize and organize tasks, and in-depth understanding of industry concepts.

Overview

years of professional experience

years of post-secondary education

Work History

Senior Business Analyst

IBM INDIA PRIVATE LIMITED

NEW DELHI

08.2019 - Current

· Dispute resolution, billing adjustments and interaction with the sales team to resolve issues.

· Investigate invoicing disputes, review contracts and raise credits via client approvals.

· Maintain aging report with update status report and notifying Account management of critical accounts.

· Quality check & escalations over the poor quality received.

· Trained new joiners about billing operations.

· Worked on SAP, Prime Biller, OVI and other billing tools.

Education

BBA - Financial Accounting

Spring Meadows

New Delhi

07.2014 - 07.2018

Skills

Pivot tables

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Accomplishments

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Finance and accounting essential Badge.

Timeline