Summary
Overview
Work History
Education
Skills
Summerinternship
Grandproject
Personal Information
Languages
Extracurricular Activities
Hobbies and Interests
Projects
Timeline
Generic

Himanshu SHah

Operation Manager
Ahmedabad,Gujarat

Summary

Experienced Banking Manager with 11 years in retail and corporate banking. Proven expertise in cash management, foreign exchange, and banking services. while driving customer satisfaction and sales. Strong background in financial analysis, auditing, and corporate governance. Adept at cross-selling banking products and ensuring compliance with regulatory standards. Committed to delivering exceptional service and driving corporate social responsibility initiatives.

Overview

11
11
years of professional experience

Work History

Manager - BBG RM

RBL BANK LTD.
Ahmadabad
10.2023 - 08.2024
  • Handling Clients' Requirements of Working Capital loans like CC, OD, etc.
  • Handling DSAs, CAs, and Branch Channel to generate the business.
  • Using alternate options to generate leads, such as probe42, cold calling, and referring existing client references.

Deputy Manager - 2 - BBG RM

ICICI BANK LTD.
Ahmadabad
11.2022 - 10.2023
  • Handling a client base of around 110 clients with 180cr. Book size.
  • Handling clients' queries and also approaching clients through frequent visits to generate more business and references.
  • Regularly monitor clients' accounts for limit utilization, limit renewal, and interest servicing in accounts to avoid clients becoming NPA.
  • Focused on cross-selling banking products as per client requirements.

Deputy Manager (E2 Grade)

HDFC BANK LTD.
Ahmedabad
01.2016 - 10.2022
  • Performing the role of teller, authorizer, and PB authorizer, which includes various functions such as checking and authenticating teller transactions, managing cash, handling forex transactions, assisting customers, cross-selling banking products, taking care of operational activities and processes, handling the teller team, checking forms with respect to KYC norms, handling customer queries, and participating in branch audits.
  • Collaborated with upper management to develop and implement business improvements.
  • Handled escalating problems to improve customer relations, maintain brand loyalty, and recapture lost revenue opportunities.
  • Maintained operational performance with skillful execution of opening and closing procedures.

Officer (Teller)

Axis Bank Ltd.
Sundarana
12.2013 - 12.2015
  • Performing branch cash transactions and non-cash transactions, cheque clearing process, Locker Operations and branch operations.
  • Focusing on cross-selling banking products and engaging with walk-in customers to increase sales and achieve the target.

Education

MBA -

Shayona institute of business management
05.2013

B.Com -

H.A. College of Commerce
05.2011

HSC -

Satsangi secondary & higher secondary school
05.2008

SSC -

Adarshvidhyalaya
05.2006

Skills

  • Policy Implementation
  • Financial Management
  • Operations Management
  • Business Development
  • Customer Relationship Management (CRM)
  • Performance Management

Summerinternship

HINDUSTAN DORR-OLIVER LIMITED, 06/21/2012, 08/05/2012, Financial Analysis and Inventory Management, Accounts and Store department of Hindustan Dorr-Oliver Ltd

Grandproject

  • A Comprehensive Project Report on Calendar spread strategy with reference to Nifty
  • A Global Country Study Report on Dairy Industry of New Zealand

Personal Information

  • Date of Birth: 07/14/91
  • Marital Status: Married

Languages

  • Gujarati
  • Hindi
  • English

Extracurricular Activities

  • Coordinator of EL- DORADO (management event) held at SIBM.
  • Won 3rd prize in collage making competition in SAMANVAY (event) held at SLIMS.

Hobbies and Interests

Listening Songs

Projects

  • A Research Project on AMTS & BRTS Services in Ahmedabad City, Customer Satisfaction through Services provided by AMTS & BRTS.
  • A Corporate Governance Report on Essar Oil Ltd, To understand about Corporate Social Responsibility & Corporate Governance with special reference to Essar Oil Ltd.
  • A Project on Strategic Management Cycle of P & G, To know about its products in India as well as in global market, to understand about strategy mix of P & G and to analyze the internal & external environmental factors that affect the company.

Timeline

Manager - BBG RM

RBL BANK LTD.
10.2023 - 08.2024

Deputy Manager - 2 - BBG RM

ICICI BANK LTD.
11.2022 - 10.2023

Deputy Manager (E2 Grade)

HDFC BANK LTD.
01.2016 - 10.2022

Officer (Teller)

Axis Bank Ltd.
12.2013 - 12.2015

MBA -

Shayona institute of business management

B.Com -

H.A. College of Commerce

HSC -

Satsangi secondary & higher secondary school

SSC -

Adarshvidhyalaya
Himanshu SHahOperation Manager